Job Title

Network Engineer London Reporting to the Director of IT Infrastructure, we have a rare opportunity for you to join us here at PPHE. Youd work closely with the network and support teams and our Meeting & Events Departments in the hotels and be responsible for designing, managing, and providing support for the Groups Internet/Wi-Fi network infrastructure and IP Telephony systems. This role may have some flexible hours as we must respond in case of major incidents and/or loss of service affecting business continuity. Benefits for you as the Network Engineer: Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year including bank holidays, increasing with years of service Two free meals per day Recommend a friend scheme up to 750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Benefit Hub Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training Your main tasks and responsibilities: Create and maintain up-to-date documentation of network infrastructure. Manage, support, monitor, and develop the Wi-Fi network and IP telephony platforms across all properties. Provide support for Wi-Fi network and IP telephony incidents and hands-on support in UK/NL properties. Provide Wi-Fi network and connectivity support for large M&E events. Handle escalations or incidents on Wi-Fi and manage related problems to resolution. Assess/administer Wi-Fi network and IP Telephony equipment with the network team. Monitor and ensure the effectiveness of the network environment to ensure optimal performance. Asset management for Wi-Fi, IP telephony, and network hardware and software across the Group. Plan and assist the network team with network changes and upgrades. Design, plan, and assist with network cabling or patching works. Report on Wi-Fi infrastructure performance. Collaborate with the Engineering department to resolve remote incidents or changes. Ad-hoc: Plan and coordinate the installation of in-house and remote Wi-Fi, network hardware and software across the Groups network. Research and make recommendations on new products, services, protocols, and standards Anticipate a wide range of complications and resolve complex issues, while following policy & procedures. Ensure systems and processes comply with IT controls and compliance plans. Lead incident, problem, and change management processes and/or serve as an Incident Commander for key issues. Assist with and implement short- and long-term plans Monitor and test Wi-Fi and network performance, provide performance statistics & reports. Support on any new system implementations If you are passionate about network infrastructure and eager to contribute to a dynamic team, we invite you to apply for the Network Specialist position at PPHE. Join us in shaping the future of our network systems and enjoy a range of exceptional benefits. Apply now and take the next step in your career with PPHE