Job Title

Customer Operations ApprenticeFixed term contractSalary 13,500 - 16,800Location: IpswichClosing date: 26th May 2025 Do you want to complete a work-based apprenticeship to develop the skills required to operate within a commercial business in a FTSE 250 company, thats leading the way in sustainability, and has committed to being Net Zero 2040 Over the 2-year programme youll receive tailored training and support on interpersonal and business-related skills, alongside developing commercial business awareness. Youll receive support from our early careers team and your mentor, and youll develop a network of peers across the business. Well give you the opportunity to learn, grow and take the first step into working life - how far you take it is up to you! Who we are:Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. About the role:Youll join us as a Customer Operations apprentice gaining knowledge of how the business functions work and how the teams function and support commercial business along with an understanding of the industry in which Drax operates.Youll support the wider business with day to day and monthly activities, securing value for all Drax business units, our customers and our 3rd party partnerships such as metering and debt agents. Youll work flexibly as part of a team and aiding the wider team in completion of tasks covering a variety of skill sets. Therell be opportunities to learn new skills in a range of business areas such as, Service, Metering and Credit, learning new behaviours along the way on things like how to manage stakeholders and project management. During your rotational programme youll provide a positive, meaningful contribution to each team, as you learn first-hand from a group of experts that provides high calibre advice, service and support to our customers and the various business units within Drax.Who were looking for: To be successful in this role youll ideally have Good communication skills, both verbal and written and youll be a team player whos able to build effective relationships.Self-motivated, flexible, and willing to learn, and youll also be conscientious with an eye for detail. As good understand of Microsoft products e.g., office, outlook is essential. What happens next? Once you click apply, youll be taken through our application questions and adding your CV is optional. Remember, we want to get to know you as an individual, so dont forget to let us know your motivations and aspirations as well as why Drax sparked your interest. The next stage is an invitation to an assessment centre, during May 2023. The assessment centre will give you an opportunity to learn more about the business, the programme and for us to get to know you across a range of different situations. This programme will start September 2025 For any questions on the Business Administration apprenticeship programme, you can contact careers@drax.com Together, we make it happen. At Drax, were committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! We reserve the right to close roles early when the particular role and / or location has had sufficient applications.