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Job Title


Head of Digital Products (Mat Cover)


Company : Nando's UK & IRE


Location : london, south east england


Created : 2025-04-28


Job Type : Full Time


Job Description

A Bit About Us...Ask people where Nandos comes from and youll get a different answer every time. Portugal? Mexico? The UK? Our story actually starts in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa. With stops in Mozambique and the UK along the way.It was 1987 and Robbie Brozin and Fernando Duarte opened their first chicken restaurant. Then another. And then another. Fast forward five years and Nandos landed in the UK. Now, with over 500 restaurants (and counting), our PERi-PERi is a bestselling hot sauce and Nandos has become as big a part of culture as drinking tea.Weve got a growing family of 20,000 Nandocas (what we call our employees), fuelled by our values: Pride, Passion, Integrity, Courage and Family. We care as much about them as we do our legendary, flame-grilled PERi-PERi because its the people that make the chicken.Inspired by our Southern African heritage, we know and value the richness diversity brings. So we're committed to creating an inclusive and respectful culture for all.As a Head of Digital Products - 12 month maternity cover, you will drive the digital experience by leading our employee-focused product strategy and roadmap. Youll collaborate with senior leadership to develop and execute the overall digital product strategy for our employees (aka Nandocas). Youll lead a team of Product Managers, guiding their strategic thinking and coordinating the creation of a digital roadmap that aligns with our business objectives.Youll lead teams responsible for delivering the digital solutions that power our employee experience, including:Core HR, reward and payroll systemsRecruitment platforms and processesInternal communications toolsLearning and development platformsAdditionally, youll provide strategic support to the team developing digital products for our Finance and Property departments, as well as solutions that advance our sustainability initiatives.A day in the life...You will drive product strategy in partnership with senior leaders, balancing user needs, business objectives, technology capabilities and commercial considerationsYou will guide four distinct product teams in shaping strategies that deliver digital solutions aligned with Nandos business needsYou will manage relationships with senior stakeholders across the organisation and champion cross-functional collaboration at all levelsYou will co-ordinate product teams as they develop custom solutions or integrate packaged software to address business needsYou will work with product managers and delivery leads to resolve prioritisation challenges and remove delivery blockersYou will implement and monitor performance metrics across multiple teams to ensure team effectiveness and product valueYou will work with support leads to ensure an effective support model across all teams that balances new feature releases with the support of existing productsYou will own and manage key vendor and third-party relationships across TechYou will help refine our tech operating model including organisational structure, communities, roles and capabilitiesYou will shape product practices and ways of working in collaboration with the wider product and engineering communitiesYou will coach product managers, actively fostering skill development and growth throughout the product communityYou will have career/line management accountability for product managers and delivery leadsYou will play a lead role in helping shape the overall culture within Nandos TechYou will support broader business transformation initiatives and articulate the value that technology deliversHot Skills 10+ years of experience in a product or delivery leadership role or evidence of strong cross transferable experience4+ years of experience in People managementExperience of working in a leadership roles within organisations undergoing a digital transformationDomain specific knowledge, typically within People related technologies (Core HR, L&D, recruitment, internal comms for example) would be highly advantageous but not essential for the roleData analysis & insightProduct strategyProduct development lifecycleScaled Agile deliveryService management & product supportBudget &managementVendor managementPeople management and coachingSenior stakeholder managementUser research, UX/UIExtra Hot Benefits...Company bonus25 days holiday + bank holidaysFree Nandos when you're working (and 40% discount when you're not)Annual team trips, AKA a free holidayReward membership scheme and access to great discountsThis hybrid role will be required to be in the Putney office 3 times a week