Job Title

Senior CRM ManagerLeading UK Retail Brand75,000 - 85,0001 day per week in London or BasingstokeWere working with a leading UK retailer at the forefront of an exciting digital transformation. They are investing heavily in CRM, Loyalty and Data and are looking for someone to lead on the CRM strategy and manage a team of 8.You will report into an impressive Head of CRM & Loyalty and you will define, plan, execute and report on the CRM performance. You will work alongside key leaders across the business to build and own CRM programmes that deliver measurable financial benefits for the company and great experiences for their customers that helps to build customer loyalty and lifetime value.What they are looking forProven experience leading CRM strategies in fast-paced environments (ideally large consumer brand)A passion for customer insight, data and personalisationExperience managing team members and further developing a teamStrong commercial acumen and stakeholder management skillsHands-on experience using campaign management or marketing automation platforms