Job Title

ABOUT THE ROLEThe Creative Producer will oversee all agency events, ensuring smooth activations and a motivated internal team to deliver exceptional client experiences. Theyll manage client relationships and lead the creation of impactful, bespoke experiential work.Success relies on strong leadership, creativity, and a commercial mindset to bring ideas to life within budget. Working closely with Creative and Production teams, the role spans a wide range of brand projects, from print and packaging to large-scale event graphics.Youll drive projects with energy, passion, and precision, thriving under tight deadlines and always pushing for high-quality output. Were after someone proactive, hands-on, and eager to grow in a fast-paced, collaborative agency environment.ABOUT USWe are a culturally connected, experience agency with Heaps of creative energy and Stacks of strategic thinking and production expertise. Were not afraid to be bold. We fuse big ideas, cultural insight, and a playful approach to design experiences that mould what's next.We do not believe in one size fits all. Instead, we come at every brief with a fresh perspective, underpinned by a deep understanding of trends and consumer behaviour. This ensures our solutions are authentic and land ROI, legacy, and fame. We dont just createwe collaborate. Our house-style is grounded in long-term partnerships, where we co-create with our clients, taking on their challenges and delivering seamless experiences that resonate.We work with commercial brands to produce moments which crescendo their marketing calendars. We love what we do, and that passion shows right through the design process and into all physical touchpoints.We join the dots between an array of talented people to create immersive experienceswhether thats a brand trip, a VIP party, or an all-singing, all-dancing store launch!Our clients include big names such as Nike, Este Lauder, Longchamp, and Selfridges.Heaps + Stacks is an equal opportunity employer, committed to creating a diverse and inclusive environment, where all applicants will receive equal consideration regardless of race, ethnicity, religion, gender, sexual orientation, age, or disabilities.OUR VALUESImagination: Big ideas that go beyond the ordinary.Joy: Creating authentic emotional connections.Energy: We thrive on big ideas and pushing innovation.Care: Thoughtful stewardship of the brands we work with.WHO YOULL BE WORKING WITHInternal: Youll lead Production Assistants and Runners, supporting their growth while managing your own projects and jumping in on senior team work as needed.External: Youll liaise with clients at all levels and coordinate with expert suppliersset builders, lighting, tech, styliststo ensure flawless execution.Line Manager: Reporting to the Production Director, youll keep them informed on progress, flag challenges, and collaborate with senior staff on key projects.WHATS EXPECTED:Your role will include, but is not limited to, the following duties:Project ManagementBrief Management: Capture, interpret, and respond to client briefs, ensuring clear objectives are set from the outset.Budget and Timeline Oversight: Take full responsibility for project delivery on time and within budget from inception to final wrap-up. You will manage mid range budgets, ensuring all financial aspects are in line with client expectations. You will provide regular budget updates to the senior team and report to clients on financial status, making recommendations when adjustments are necessaryClient Contact: Lead the day-to-day client communication, providing regular updates, resolving concerns, and maintaining strong relationships, with senior management support when needed.Creative Development: Oversee the development of creative elements, from mood boards and set design to prop sourcing, styling, and production.Post-Event Evaluation: Lead the post-event evaluation process to review project successes and areas for improvement, collating feedback and ensuring future improvements are implemented.Sustainability Focus: Actively promote sustainable and recyclable concepts in project execution, minimise waste, and support the teams broader environmental goals.Event Delivery: Oversee the on-site event delivery (both UK and overseas), ensuring seamless execution, while sometimes working evenings and weekends as required.Invoice Management: Ensure all invoices are sent, followed up, and paid on time. Maintain accurate records of all project expenses and receipts.Financial Reconciliation: Take responsibility for project reconciliation, ensuring all expenses are tracked and reports are up to date.Client ManagementCommunication: Maintain effective communication with clients, balancing meeting frequency to ensure high-quality feedback without overloading or under communicating.Client Onboarding: Lead the client onboarding process, aligning with our retention strategy to ensure a smooth transition and build lasting relationships.New Business Development: Proactively pitch new event ideas to existing clients, with the support of the New Business Manager, contributing to business growth and revenue generation.Client Retention: Play a key role in enhancing the client retention plan, identifying new opportunities for account growth and expansion.Team ManagementSupport and Development: Provide mentorship and management support to junior team members, including Production Assistants, and Runners. You will guide them in their day-to-day responsibilities, ensuring they have the resources and knowledge to succeed in their roles.Collaboration: In addition to managing your own projects, you will also support senior team members, on larger projects when necessary, depending on the current workflow.Supplier and third-party managementSupplier Relationships: Maintain strong relationships with suppliers, ensuring high-quality services at competitive prices. Negotiate costs and secure multiple quotes to ensure the best value.Supplier Onboarding: Onboard new suppliers, aligning them with project expectations, timelines, and quality standards. Communicate regularly to address any issues promptly.Venue and Talent Management: Identify and book venues that align with the projects budget and brand identity. Manage logistics and ensure all site-specific operations run smoothly. Book talent such as influencers and artists, ensuring alignment with the brands vision and negotiating contracts.Logistics and On-Site Management: Oversee the coordination of talent, suppliers, and on-site staff to ensure seamless event delivery, from setup to breakdown. Ensure all teams adhere to timelines and budgets.OfficeGeneral Office Management: Support day-to-day office, maintaining a clean and organised environment. Contribute to marketing efforts and assist with financial administration when required.Flexibility: Be available to travel to Wandsworth and work outside regular office hours as needed, ensuring projects stay on track.WHAT YOU MIGHT HAVE DONE BEFORE:3-4 years minimum experience in an event or experiential agency.Experience delivering integrated campaigns and managing the full creative process.Strong ability to interpret brands and develop creative concepts.Proven experience managing third-party suppliers (promotional staff, artists, venues, suppliers, etc.).Extensive knowledge of the events industry (venues, caterers, launches, experiential events).Experience managing and mentoring team members.Proven capability to contribute to project budgets (up to 200,000).SALARY & TIME COMMITMENTThis role is predominantly office based (we imagine at least 2-3 days of your time would be in the office) and we are ideally looking for someone to work full time.Salary would range between 40,000 - 45,000 depending on experience. In addition, there is a commission scheme as part of this role, and you can earn additional fees. Please note we review salary regularly to make sure the team moves in line with the business as well as their individual efforts!We're looking for someone to start in this role in May.PERKSTraining: 500/year for professional development.Volunteering: Up to 2 days per year for volunteering.Holiday: 28 days, with additional days after two years.Mobile Allowance: 20/month toward your phone bill.Health Care: Provided after 1 year of service.Gallery Trips: 25/month for a gallery visit.Work Abroad: Up to one week per year (terms apply).Quarterly Celebrations: Team events to celebrate successes.Duvet Days: 2 per year to recharge... lots more perks but weve maxed out the word count so will tell you when we speak!WORKING WITH USHeaps + Stacks is fast-paced and always evolving. We empower our team with the autonomy to create and innovate. We value flexibility, collaboration, and pushing boundaries.HOW TO APPLYClick apply to view the full job description.Submit your CV and portfolio (required).Well review applications within seven working days.Shortlisted candidates will be invited to a screening interview with our internal recruiter.Successful candidates will be invited for a first round interview with hiring managers.Final interview with hiring manager may include completing a task.Thanks for your interest in Heaps + Stacks were looking forward to reviewing your application. Please note: were managing the hiring process internally for this role and are not seeking support from recruitment agencies at this time, so kindly refrain from contacting our team regarding this.