Job Title

Interface Coordinator - UK (Remote) - 12+ months (Contract) - 25k - 30k GBP/AnnumRole OverviewThe Interface Coordinator will work remotely to configure, test, and collaborate with a third-party provider in the implementation of Point of Sale (POS) systems across hotels. This role is ideally suited for a tech-savvy professional with deep familiarity in hotel operational interfacessuch as keys, phones, POS, and Property Management Systems (PMS). With a focus on ensuring seamless system integration, the successful candidate will leverage strong communication skills and a positive, engaging personality to drive project success.Key ResponsibilitiesSystem Configuration & Testing:Configure and test hotel interfaces to integrate POS solutions with existing hotel technologies (keys, phones, PMS, etc.).Perform troubleshooting and quality checks to ensure reliable and efficient systems integration.Vendor Collaboration:Work closely with a designated third-party company to facilitate the smooth implementation of POS systems in hotels.Act as a primary liaison between internal stakeholders and external vendors, ensuring timely communication and effective project coordination.Interface Management:Document configuration procedures, test outcomes, and resolution of technical issues.Ensure that all hotel interface integrations adhere to operational standards and project specifications.Communication & Reporting:Maintain clear and consistent communication with project teams and stakeholders.Provide regular updates on progress, challenges, and overall project status.Required Skills & QualificationsTechnical Proficiency:Strong understanding of hotel interface systems (e.g., key systems, phone systems, POS, PMS).Experience with Point-of-Sale systems is a significant plus.Industry Experience:A minimum of 5 years experience in hotel operations, with demonstrable expertise in hotel technology.Preferably, candidates should have experience with Hilton or be familiar with Hilton operational standards.Communication & Interpersonal Skills:Excellent verbal and written communication skills.Capable of articulating technical concepts to a non-technical audience.Problem Solving:Proven ability to troubleshoot system issues and implement efficient solutions in a remote working environment.Preferred AttributesPersonality:Positive, approachable, and a good team player with a strong sense of responsibility and initiative.Additional Experience:Any previous hands-on work in testing and configuring POS or hotel operational systems will be considered an advantage.