1st Line EngineerUp to 27,000Northampton (Hybrid)Ready to take your IT career to the next level? As a 1st Line Engineer, you'll be the first point of contact for resolving technical issues, ensuring clients receive top-notch service and support. Youll manage technical cases, monitor IT systems, and work closely with the technical team to ensure smooth and efficient operations, all while maintaining excellent customer service.Whats in it for you?Enjoy hybrid working for a better work-life balance, alongside a competitive salary of up to 27,000 based on experience. Benefit from incentives, holidays, vouchers, and spot prizes, plus state-of-the-art technology for both home and office use. Youll also receive subsidised healthcare and 25-30 days annual leave (increasing with tenure) and access to a progression plan with training and mentorship.What were looking for:Experience in IT helpdesk support or similar role within a IT Reseller, VAR, MSPKnowledge of systems like Microsoft 10, Office 365, Windows Server, and ExchangeExperience setting up and supporting mobile devicesExcellent customer service and communication skillsIT qualifications and GCSEs in Maths and English (or equivalent)UK driving licenseIf you're passionate about IT, customer service, and solving technical challenges, this is the perfect opportunity for you. Apply now and join a supportive, forward-thinking team!
Job Title
First Line Support