Job Title

Trainee IT Support SpecialistHours of work: Monday Friday, 45 hours per weekDepartment: IT (Information Technology) departmentLocation: Mobile Role covering Kent/Sussex and HampshireSalary: 29 - 33k depending on experienceProject Partners are recruiting now for a Trainee IT Support Specialist to join a fantastic team and help the company maintain their high standards of service and support to field and office users across Kent/Sussex/Hampshire. Are you an IT Pro? Are you ready for a new flexible challenge where you can kick start your IT career? If yes, we want to hear from you!The purpose of the role will be to:Provide technical support and troubleshooting for hardware, software, and network issues.Respond to and resolve IT support requests via phone, email, and in-person.Install, configure, and maintain computer systems and software applications.Assist with the setup and maintenance of network infrastructure.Perform regular system updates and backups.Document and track support requests and resolutions.Collaborate to improve processes and systems.Educate and train users on the best practices and new technologies.Carry out any other duties appropriate to this postFull Training will be providedCandidate Attributes Required:Can communicate in a clear, professional and effective mannerIs able to follow instructions and is a quick learnerBe flexible, adaptable and a natural team playerPossess a positive can do attitude and share our commitment to outstanding customer service.Candidate Experience Required:Hold a clean UK driving licence (essential)Proficient in the use of a smartphoneBasic IT skills (MS Word, Excel and Outlook an advantage)Good communication skillsStrong administration skillsBenefits:Competitive Salary21 days annual leaveAccess to Peoples Pension scheme after completion of probationLife Assurance and Critical Illness cover if joining pension schemeAccess to Employee Assistance Programme & MedicashContinuous Development OpportunitiesApply today for more information!