Job Title

​Loyalty ManagerGreat opportunity for an experienced Loyalty Manager ideally with retail experience, to join leading UK retailer on a permanent basis.The successful candidate will response for rolling out campaign plans and loyalty activations that contribute to incremental revenue and enhance customer experience.Must be available to start within 1 monthBased in Brighton - Hybrid working – 2 days in office, 3 from homeRoles & responsibilities:Assist in achieving loyalty programme revenue targets through well-executed campaigns and strategic support.Plan and coordinate loyalty promotions including events, discounts, product pushes, and sampling initiativesLead the coordination of campaign delivery across CRM, Digital Marketing, and E-Commerce teams to ensure smooth execution.Collaborate with the wider marketing team to produce emails, SMS, social content, digital assets, and retail merchandising.Work with Retail teams to maintain up-to-date training materials and communications, keeping frontline staff informed on loyalty programme developments.Compile and share reports on loyalty programme performance with internal stakeholders, ensuring transparency and insight-led decisions.Support the transition to a new loyalty tech platform, helping to shape the strategy for optimisation and relaunch.Skills & experience:Ideally to have retail or consumer experienceHighly organised and comfortable working to deadlinesAbility to use data and insights to drive decision makingExcellent written and verbal communication skillsCollaborative mindset – happy working with cross-functional teams in a fast-paced environmentStrong stakeholder engagement skillsExperience in Klayvio & Talon. One desirableIn return, we offer a comprehensive benefits plan to help you meet your health and wellness, financial and lifestyle needs:Competitive salaryGenerous pension provisionHybrid working arrangementsWide range of other benefitsProfessional developmentIf you have the experience and are interested in discussing further, please get in touch ASAP with your current CV: to a high volume of applicants, we are unable to respond to everyone. We will get in touch if you are successful in your application.