Job Title

Front of House Receptionist – Dental Concierge (Luxury Experience Essential)Location: Chelsea, London SW3 5QJ Salary: £35,000 -£45,000 per annum + bonus structure Full-Time | Permanent | In-personJoin one of the U.K.’s most prestigious and forward-thinking dental brands – Yorkshire Dental Suite – as we expand our presence in the luxury health & wellness space. We're seeking individuals with a background in luxury hotels, five-star concierge services, premium retail, or private members clubs to elevate our client journey and help us redefine the modern dental experience.What We’re Looking ForWe’re searching for a highly polished, service-obsessed professional to be the first face and voice of our Chelsea clinic – someone who thrives in an elegant, fast-paced environment where excellence is the standard.You’ll be the vital link between our clients and our clinical team, responsible for creating a seamless and memorable front-of-house experience.This role is perfect for you if you:Have experience in luxury hospitality, high-end retail, private healthcare, or concierge servicesAre naturally warm, articulate, and impeccably presentedThrive in roles where attention to detail, professionalism, and discretion are non-negotiableAre proactive, organised, and confident managing diaries and appointmentsLove engaging with clients and building relationshipsAre seeking career progression and professional growth in a high-performing teamWant to be part of a luxury health & wellness brand shaping the future of dentistryKey ResponsibilitiesWelcoming patients with warmth, elegance, and careManaging appointments, calls, and client communication with exceptional attention to detailSupporting client onboarding, follow-ups, and treatment bookingsLiaising with clinical teams to ensure a smooth daily scheduleDelivering a 5-star client experience at every stage of the customer journeyRepresenting the brand with integrity and discretionIdeal BackgroundFront Office / Guest Relations in 5* Hotels or Private ClubsVIP Client Management in High-End RetailConcierge or Front Desk in Luxury HospitalityPrivate Healthcare or Aesthetic Clinics (Dental knowledge not required – full training provided)What We OfferStarting salary of £35,000 -£45,000 per annumCompany pension 'staff discountsA modern, stylish working environment in the heart of ChelseaFast-tracked career progression into team leader or managerial rolesRegular team socials and company eventsOngoing personal and professional developmentWorking HoursMonday to Friday (One Saturday per month)Application RequirementsDue to high interest and limited interview availability, only apply if you can attend an in-person interview at our Chelsea location.To apply: Please send your CV and a short cover letter explaining why your luxury experience makes you the perfect fit for this role.