Job Title

London Market Operations SMELocation: Hybrid working role - London, UK or Derry, Northen IrelandCompany: Alchemy Technology Services Ltd / Alchemy London MarketRole OverviewAlchemy are looking for an experienced Operations Professional to join our team and support transformation projects for leading specialty insurers. This is a consultative role for a Subject Matter Expert (SME) with hands-on experience in the London Market insurance sector. You'll be accountable for ensuring knowledge alignment between delivery teams, business objectives, and client expectationsWhat youll do:Act as the operations SME on client projects, advising on business processes across underwriting, underwriting support, and claimsBring real-world London Market knowledge to our teamhelping translate complex operations into successful change and technology initiativesPartner with consultants, technologists, and clients to shape solutions rooted in true business practiceUse your expertise to improve workflows, identify pain points, and design better operational modelsTrain and guide teams on specialty market processes and best practicesWhat were looking for:Hands-on operational experience in the London Market (underwriting, underwriting support, or claims)A strong understanding of specialty insurance processes (not as a Business Analyst or Project Manager, but as an operational expert)Exposure to transformation or change projects (direct experience not requiredwell provide training)Excellent communication skills and a collaborative mindsetEager to move into consultancy or project-based workWhy join us?At Alchemy, youll become part of a high-performing, customer-focused team where collaboration thrives, excellence is celebrated, and diversity is deeply valued. We provide a structured career progression model, offering diverse and rewarding opportunities throughout your career.We are dedicated to your professional development, offering exceptional training programmes and industry-recognised certifications, as well as exposure to cutting-edge technologies and global career opportunities. Youll benefit from technology-driven methodologies designed to help you deliver exceptional results for our clients. With our rapid growth, there are continuous opportunities for advancement and promotion within our organisation.We specialise in providing technology implementation services, partnering with leading insurance companies to support their digital transformation and solve their most complex business challenges. Be part of Alchemys exciting journey and help shape the future of insurance technology.