Job Title

An excellent opportunity to join a leading producer of specialist display and point of sale products that operates across multiple sectors. This role will play a key role in the management of existing business, whilst exploring new fields for further expansion. Applicants will be comfortable in a commercial role, but capable of discussing issues of a technical nature.Overview:The successful candidate will work closely with customers to ensure their needs are met, provide technical guidance on thermoforming processes, and be the primary point of contact for all customer-facing technical sales matters. This role requires a blend of technical sales expertise and strong communication skills to build lasting customer relationships and deliver solutions that meet both customer requirements and business goals.Key Responsibilities:Serves as the primary technical point of contact for key accounts, addressing customer enquiries, troubleshooting issues, and offering solutions throughout the lifecycle of the product.Builds and develop new sales opportunities generated through company marketing activities and where appropriate via own initiative.Provides technical guidance to clients on optimizing thermoforming processes, including material selection, tooling design, and production techniques.Collaborate with customers and internal teams to assist in the development and design of new plastic display related products, ensuring they meet customer specifications and industry standards.Identify and resolve technical issues related to plastics processing - vacuum forming/thermoforming, such as material performance, process limitations.Assist the sales team in generating proposals, estimates and quotations for clients, ensuring that technical aspects of the project are thoroughly addressed.Works closely with the Technical team, manufacturing, and quality control teams to ensure the technical requirements are fully understood and integrated into production.3-5 years of experience in a technical account management or engineering role, ideally, within the plastic thermoforming industry or a closely related field.Skills:An appreciation of plastic thermoforming/vacuum forming processes, materials, and technologies.Ability to troubleshoot complex technical problems in a customer-facing environment.Excellent communication, presentation, and interpersonal skills to effectively interact with customers and internal teams.Strong project management skills with the ability to handle multiple tasks and meet deadlines.Experience with quality management systems (QMS) and industry standards.Benefits:Competitive salary and performance based incentives.