Job Title

Property Services Case Manager (Maternity Cover) 53,900 Maidstone Fixed Term Contract Full TimeWe're?Golding Homesthank you for looking!It's?a great time to join Golding as we're?an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've?an established track record for building quality homes and investing in our local communities.We're?excited to recruit for this role at Golding and appoint a Property Services Case Manager to cover a period of maternity leave (a minimum of 6 months and a maximum of 15 months).What you'll be doingYou'llsupport the Property Services Manager and be the operational lead to manage and oversee allSection 11 Disrepair claims, major works and insurance related case work.You'll be responsible for directly line managing a team of maintenance inspectors and a Property Coordinatorprovidingtechnical solutions and support on complex repairsfor customers and internal departments.You'll ensure the Property Services team deliver an effective, responsive, value for money service that is compliant with best practice, regulatory and statutory requirements an effective budget management.More about you. What can you bring?Were looking for someone with demonstrable experience of effectively managing and leading a team.You'll have experience in the management of major repairs, Section 11 Disrepair claimsand Insurance works, including health & safety legislation preferably within social housing.Previous experience writinghigh quality documentation and reports.An understanding of housing and property customer service, as well as commercial awareness and experience of robust contract management.You'll possess a HNC/HND building related qualification, or are looking to achieve the same or similar technical qualification when in post.We're looking for an individual with excellent communication skills who works proactively and can effectively manage their own workload and time.Previous experience working directly with customers and external stakeholders required.Driving licence and use of own car required.When and where you'll be doing itYou will enjoy a 37-hour working week and earn an annual salary of 53,900 per annum dependent upon your knowledge, skills and experience.Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.What will you get in return?Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.Youll get:28 days annual leave per year (plus bank holidays)Company Pension contribution and life assuranceFlexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.An annual Wellbeing FundClosing Date: Midnight Wednesday 7th May Interview Date: Thursday 15th MayWe appreciate that people process information in different ways. Please get in touch if you would like some support with your application.We will be sifting applications throughout and reserve the right to close applications early.TPBN1_UKTJ