Job Title

Practicus is partnering with a Property Client, during a pivotal time in their journey. We're helping them urgently find a dynamic Process Improvement Delivery Manager for a crucial 12-month Fixed Term Contract (maternity cover, with potential extension confirmed!).This is a unique opportunity we're thrilled to represent. Our client needs a leader to guide their dedicated process team as the organisation fully embraces a culture of continuous improvement and lean methodologies. If you're an experienced process leader ready to make a tangible impact, this could be the perfect role for you! About the Role with Our Client:Lead & Inspire: Manage and develop their talented team of 16 process professionals (3 Senior Analysts, 13 Analysts) Strategic Impact: Collaborate on strategic planning to ensure the team delivers measurable business value (they're already contributing million pounds worth of annual savings! )Stakeholder Engagement: Confidently liaise with and influence senior stakeholders, right up to Director and Executive levels Drive Excellence: Oversee demand management, resource allocation, and ensure the quality delivery (using BPMN 2.0) of process improvement initiatives Champion Change: Play a key role in supporting the team and wider organisation in adopting new, efficient ways of working What We're Looking For:Deep expertise in Business Process Management (BPMN 2.0, frameworks, mapping) Proven Change & Transformation leadership skills Excellent People Management & Team Leadership abilities, especially through change Confidence engaging Senior Stakeholders Experience in complex/regulated environments Strong Programme/Project Management background A data-driven approach & excellent communication prowess Familiarity with Lean methodologies.Resilience, creativity, and a drive for results! Our client values these qualities highly.Why Consider This Role?A pivotal 12-month Fixed Term Contract (maternity cover) with potential extension A flexible, hybrid working environment (2 days office/week, Monday mandatory) Significant autonomy and trust The chance to lead a sizeable team and drive real business value Involvement in high-profile projects (integration, CX improvements, GRC implementation) A dynamic and supportive leadership environment