Job Title

Service Team Leader Machinery Midlands - UK Up to 45,000 + 4000 car allowance + benefitsThis is a challenging and exciting lead service engineer opportunity within a successful engineering company that is involved with the design, manufacture and support of high speed sorting machinery for the financial sector. As the service team leader you will travel to customer sites across the UK to support service team members with machine escalations, write reports and ensure the team is sufficiently trained.You will work with cross functional teams across the business to drive improvements within the process, people and the machines; working with the team to reduce costs and waste and maximise revenue. The role is open to senior service engineers with experience in team leadership who would like to progress their careers into management. Fun Stuff: Service Team LeaderAs a service team leader you will be involved with supporting the team and machines at 7 customer sites throughout the UK. Responsible for ensuring the service team are well trained, have the appropriate tools necessary to perform their duties and are achieving targets set. Lead weekly team meetings to set daily/weekly objectives, support and guide the team with any issues, drive best practice and nurture client relationshipsEnsure all service reports are well maintained and presented to senior management and customersOversee routine maintenance and service, breakdown support, fault finding and repairCo-ordinate installation and service resources, liaise with customers to resolve any problems, ensuring a successful conclusion to the relevant projectThis position is open to service team leaders or senior service engineers who are looking to take a step into managementSkills / Knowledge Required: Service Team LeaderProven experience working as a field service engineer / service engineer / maintenance engineer, commissioning engineer etc, ideally within a machinery, capital equipment or production equipment environmentStrong team leadership skills ideally with some line management responsibility or the desire to progress into a lead role is keyCapability to travel to multiple UK customer sites from the South to the North Good customer service ethic and communication skills coupled with strong technical and practical abilities when required building systems, fixing electrical / mechanical issues, root cause analysis etcKnowledge of mechanical and electrical engineering, coupled with experience of either high speed machinery, drive systems, automation, motors, bearings; printing, sorting, packaging machines etcGood proven machinery installation, fault finding, service, maintenance and repair abilityThis company offers excellent career progression opportunities so a passion and willingness to learn and develop new skills is a mustThe company HQ is based in Basingstoke, Hampshire but engineers who are Midlands based would be ideal Birmingham, Coventry, Leicester, Stafford, Northampton, Worcester, Derby etcThere are opportunities to progress your career into a global role, sales or logistics or even senior management.