Job Title

Receptionist Build-to-Rent Site (Surrey)Location: SurreySalary: 26,500 + bonusEmployment Type: Full-time5 days a week - Monday - Saturday (1/4 Saturdays a month)My client is a leading provider in the Build-to-Rent sector, offering high-quality, modern homes with exceptional amenities tailored to the needs of our residents. They are commitment to providing outstanding service, and creating vibrant, welcoming communities.Key ResponsibilitiesCustomer Service Excellence: Act as the first point of contact for prospective and current residents, delivering outstanding service across all touchpoints.Sales & Leasing: Guide prospective residents through the leasing process, from property tours to contract signings, ensuring occupancy targets are met.Resident Engagement: Foster positive relationships with residents, addressing inquiries and resolving issues efficiently.Site Management Support: Collaborate with the on-site management team to ensure seamless day-to-day operations.Marketing & Outreach: Support marketing efforts, including social media engagement, events, and outreach to attract prospective tenants.Administrative Duties: Maintain accurate records in CRM systems and ensure compliance with leasing and regulatory standards.What Were Looking ForProven experience in customer service and/or sales, ideally within the property, real estate, or hospitality sectors.Strong interpersonal and communication skills, with a passion for building relationships.Goal-oriented mindset with a track record of achieving sales targets.Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.Familiarity with Build-to-Rent operations or residential leasing is an advantage but not essential.