Job Title

ADK Kooling Ltd: Established in 2006, ADK Kooling provides Refrigeration & Air-conditioning services to the whole of London and parts of the South East. Whether it's for a domestic Fridge Repair or a Commercial Air-Conditioning Installation Project, we offer a one stop service for all. Opportunity: We currently have an opportunity for a highly self-motivated, organised, and meticulous individual to perform the role of Service Administrator in our Uxbridge Office. You will be working alongside a team of Service Administrators to provide an Excellent customer service to our customers and liaise with our engineers on a daily basis. This role is for a responsible and experienced person with Service Admin background. The candidate must have at least 3 years experience in the Service Related Work Environment. Ideal candidates live local to Uxbridge Responsibilities include, but not limited to: Dealing with customersCommunicating with our engineersScheduling of work for our engineersPreparing and sending out quotesIdentifying and ordering partsJob updating on various systems and portalsWorking on our CRM system Experience in the following will be highly beneficial: Dealing with our engineersDealing with our customers (including complaints)Working in the Service industry for at least 3 Years Skills Required: Microsoft Office Word, Outlook and Excel at Intermediate levelAbility to work both as part of a team and unsupervised to meet the varied needs of the Service TeamExcellent communication and interpersonal skillsAbility to work effectively under pressure and flexibly when requiredMeticulous attention to detailAbility to pick up new systems and procedures quicklyHighly organised manner with ability to prioritise workloadExcellent spoken and written English Benefits: Full in-house training on our systems and processesAccess to various employee discountsFree On-site parkingWorking local to Uxbridge