Job Title

Location: Central London, W1Start Date: 5th May 2025Salary: 30,000 per annum (negotiable depending on experience)Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (includes a one-hour lunch break)Role OverviewWe are seeking a professional and friendly receptionist to join the front-of-house team at London Longevity Clinic. As the first point of contact for our patients and visitors, you will play a vital role in creating a welcoming environment and ensuring the smooth operation of daily clinic activities.Key ResponsibilitiesGreet patients and visitors, providing a warm and efficient front-desk serviceManage appointment scheduling and confirmations via phone, email, and clinic systemsHandle patient enquiries with discretion, professionalism, and confidentialityLiaise with clinical staff to coordinate bookings and patient flowMaintain reception area presentation and ensure adherence to hygiene protocolsProcess payments and issue invoices as requiredMaintain accurate patient records using clinic management softwareAssist with general administrative duties as neededRequirementsUniversity graduatePrior experience in a receptionist or customer service role within a healthcare or wellness settingExcellent communication and interpersonal skillsOrganised and detail-oriented with the ability to multitask under pressureProficient in using booking systems and Microsoft Office suiteProfessional demeanor and appearanceStrong command of English, both spoken and writtenDesirableFluency in Chinese (Mandarin or Cantonese) is a bonus, but not essential