Job Title

Desktop Support Analyst Technology Bar150 per day (PAYE)5 days on site | 100 Liverpool StreetWere working with a leading international bank seeking a Desktop Support Analyst to join their team in London. Youll be based at their Technology Bar, providing 2nd Line support across the EMEA region. This is a hands-on role covering both desk-side and remote support for desktops, laptops, peripherals, mobile devices, and meeting room tech (non-trading).Key responsibilities: 2nd line support across Windows, Citrix, MS Office, SCCM, and video conferencing Support via walk-ups, email, and phone Daily checks and maintenance of laptops, printers, and meeting rooms Admin and config of desktop infrastructure (Lenovo, Dell, HP) Incident management through the ticketing system Liaise with 3rd line support and external vendors Participate in IT projects and infrastructure rolloutsWhat youll need: Strong desktop support background in a corporate environment Experience with SCCM, Windows OS, printers, mobile devices Confident in supporting video conferencing and conference room tech Clear communication skills and a proactive, service-driven approachThis is a full-time office-based role in a prestigious London location, perfect for someone who enjoys face-to-face tech support and thrives in a structured environment.