Job Title: General ManagerLocation: StocktonJ T Dove Limited are the leading independent builders merchants covering North East England, The Scottish Borders, Cumbria and Teesside. Operating from our network of 21 branches we offer a comprehensive stock range of timber and building supplies, heating and plumbing materials, as well as kitchens and bathrooms. We go above and beyond for our customers, building lasting relationships by putting the customer first and ensuring we deliver what you need on time and in full.Operating for over 150 years, our unique structure as an Employee Benefit Trust ensures all colleagues share in the success of the business and preserves local, long term employment for all.About the Role:Due to internal movement, we are pleased to be recruiting for the position of General Manager to lead the team at our Stockton branch. This is an opportunity to be a part of the management team, have scope and autonomy, and take on the challenge and ambitious future plans for the branch.Managing the branch, you will be responsible for the day to day running of the site, driving sales and maximising profitability. Youll share our passion to constantly improve our customer experience, ensuring we put health and safety at the forefront of everything we do. You will also need to be adaptable and resilient, responding to changing priorities in a fast-paced environment.Our people are at the heart of the business therefore were looking for a motivated, engaging leader who is passionate about supporting and developing colleagues, promoting a culture of high performance and operational excellence whilst bringing your own ideas to life. You will need to demonstrate previous experience working at management level, ideally within a builders merchants or similar environment.In return you will have a fantastic opportunity to enhance your career with an employer of choice. Youll also have the scope and autonomy you would expect from an established independent merchant.The main duties for this role include:Responsibility for all elements of branch performance, to include customer service, sales, margin, stock levels, safety, colleague engagement & profitBuild & maintain strong working relationships with internal colleagues to ensure effective co-ordination of all branch activities in support of business objectivesImplement & monitor all necessary policies and procedures to ensure a safe and healthy working environment across the siteEvaluate overall Branch performance by gathering, analysing and interpreting data and metrics (and then) building & execution of plans for improvementDevelop and control the branch operational budget to promote profitability and ensure the Branch has all the resources required to meet its objectives within agreed financial parametersEnsure that all Branch colleagues are motivated and suitably trained to carry out their responsibilities to the required standardThe ideal candidate will have:Knowledge of the builders merchant sector along with core products and servicesSignificant operational management experienceExcellent inter-personal and communication skillsExcellent organizational and leadership abilitiesExcellent decision making skillsFull UK driving licenceWhat we can offer youA competitive salary and benefits package including company carEnhanced annual leave which increases with length of serviceCompany pension scheme with a generous employer contributionMarket leading profit shareLife assurance of 4 times your annual salaryEnhanced family friendly leaveEmployee DiscountThe opportunity to learn new skills and develop your careerTo apply please submit a CV and cover letter, outlining your suitability for the role.For further details please contact Mark Hindmarsh, Area Manager, on 07802497636.The closing date for applications is12.00pm on Saturday 3rd May 2025.
Job Title
General Manager