Job Title

Insurance Operations Support TechnicianA forward-thinking Commercial and Specialty Lines organisation, aiming to become one of the UKs leading insurers through a unique business model, is seeking an Operations Support Technician to join their small, collaborative team.You will bring recent, hands-on experience in processing bordereaux within the insurance sector, along with strong Excel skills for data creation and manipulation. A solid understanding of bordereaux content and experience working in a delegated Underwriting and Claims environment is essential.Key Responsibilities:Configure binders and associated bordereaux within the binder management system.Proactively manage relationships with coverholders and third-party administrators to ensure timely receipt of bordereaux in line with agreed service levels.Review and verify the accuracy and completeness of bordereaux data.Take ownership of resolving any data quality issues related to bordereaux.Support the preparation and completion of monthly compliance and quality checks.Escalate any potential breaches of binder terms in a timely manner.Assist with credit control functions with regards to unpaid premiumsSupport the CUO, Operations Delivery Manager and Third Party Administrator in preparing for coverholder and claims administrator meetingKey Skills Required:Understanding of bordereaux contents to include receipt and processingRecent experience of processing bordereaux within the insurance domainExperience of utilising a system-based bordereaux management solutionAbility to work with external Third PartiesA fastidious eye for detail and data