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E-Commerce Manager Location: London or Remote (UK-based) Sector: DTC / E-Commerce / Growth / Digital ProductAbout NeutonicNeutonic is a fast-growing, nootropic energy brand founded by leading creators Chris Williamson and James Smith. Launched just 18 months ago, weve already sold over 3 million cans through our DTC site and Amazon in the UK and USA, and were growing month on month. With a highly engaged audience, a full product lineup confirmed, and significant marketing firepower behind us, were now expanding across channels and international markets.Our mission is simple: to help people think clearly, focus better, and get more done without the crash. We create clean, functional products that combine research-backed nootropics with great taste and convenience. Our product lineup includes:Productivity Drink our hero product, a lightly carbonated nootropic energy drinkFocus Blend caffeine-free powder stick packs.Brain Capsules stimulant-free daily cognitive support.The OpportunityWere hiring a E-Commerce Manager to take ownership of the Neutonic website and drive its performance. This is a UK-based role for someone who lives and breathes high-converting online stores someone who knows how to translate traffic into sales, spot drop-off points, and work with designers and developers to create an exceptional user experience. The website has dual warehouse connections, and serves customers around the world. We also have a strong subscription base that is running through SKIO.Youll be responsible for leading the day-to-day running and strategic optimisation of our DTC store, working closely with our creative team, engineering partners, and growth leads. This is a key role as we scale up operations and look to unlock the next phase of growth through owned channels.Key ResponsibilitiesOwn and manage the day-to-day performance of the Neutonic DTC websiteOptimise site layout, functionality, and user experience to improve conversion and retentionTrack and analyse site data (Shopify, GA4, Hotjar, etc.) to identify opportunities and friction pointsBrief and collaborate with designers and developers to ship UX, CRO, and functionality improvementsOwn testing roadmap across landing pages, PDPs, checkout flow, and navigationCoordinate product drops, limited runs, and seasonal changes across the siteWork cross-functionally with marketing and operations to ensure the site reflects launches, campaigns, inventory, and messagingMonitor key ecommerce metrics (CVR, AOV, bounce rate, LTV) and build regular reports for the wider teamMust-Have Experience35+ years managing high-performing e-commerce websites in CPG. Must be selling 100k a month plus.Strong knowledge of CRO, site performance analytics, and ecom design best practicesDeep experience with Shopify (or equivalent), Klaviyo, GA4, and testing tools like Hotjar or PosthogHighly analytical with strong attention to detail and UX intuitionExperience managing projects with designers and developersAbility to work fast, prioritise clearly, and communicate with clarityFurther Ideal ExperienceWorked in early-stage or high-growth DTC brandsExperience with nootropics, wellness, or functional beverageBackground in performance marketing, SEO, or onsite funnel strategyFamiliarity with custom Shopify buildsWhy Join NeutonicJoin a brand with proven momentum and a high-profile audienceBacked by two of the most influential names in the creator and performance spaceCompetitive salary, performance bonuses and moreOpportunity to own and shape the digital product experience from the ground upWork with an agile, ambitious team where execution is fast and impactfulDirect access to founders and senior commercial leadershipFast-paced, no-red-tape culture where experimentation is encouragedLong-term opportunity to build and scale a leading DTC experience in the functional space