Job Title

Customer Communications Executive B2C/Loyalty/RewardsContractReading/HomeWere growing fastand our Marketing team is looking for a creative, driven marketer to help shape standout loyalty communications.As Customer Communications Executive youll lead the creative development of campaigns for our rewards appattracting new users and keeping current members engaged across channels like email, SMS, direct mail, and app.Youll work closely with cross-functional teams to deliver campaigns that boost app downloads, drive offer redemptions, and enhance customer experience.Responsibilities of the Customer Communications Executive, include:Develop and deliver creative comms across multiple channelsWrite clear briefs and manage asset creationUse insights to drive engagement and optimise campaignsCollaborate with internal stakeholders to align with brand and legal standardsThe successful Customer Communications Executive will have:Experience in B2C marketing or customer commsStrong writing, briefing, and campaign delivery skillsGreat stakeholder management and a creative mindsetPassion for data-driven marketing and customer engagementTo apply for the Customer Communications Executive please send your CV to caroline.kennedy@projectpeople.com