Job Title

Are you a pro-active self motivated individual with great admins skills, top customer service and knowledge of Excel?Bullet PointsRoom to grow within companyFun dynamic TeamFull Job DescriptionAre you a pro-active self motivated individual with great admins skills, top customer service and knowledge of Excel? Our client based in Uxbridge are seeking a Service Desk Administrator to join their busy Service Team to:Provide high level customer serviceAnswer inbound calls received on the service line giving customers a great customer serviceAction Voicemails left on Answer MachineRespond to emails received in the Service Inbox from external and internal customersCreate Quotes for breakdowns and ServicesClose Service ReportsManage Account queries sent to ServiceCreate and manage Return to Fits when parts are needed to fix machine and a return to site is requiredProcess Worksheets that have submitted manually Manage Stock AdjustmentsLog Calls for engineer attendance.Create Contracts for Service AgreementCreate and Manage Orders for cleaning products and spare partsTo support colleagues and engage pro-actively with all areas of the businessBe always customer orientated and to represent the company in the best way