Job Title

Job Overview:We are seeking a highly motivated and experienced Delivery Station Manager to oversee the daily operations of our last-mile delivery station in London. The ideal candidate will possess strong leadership skills, deep knowledge of logistics operations, and a keen sense of cost control and team management. This role is critical to ensuring efficient, safe, and customer-focused service delivery, aligned with our companys values and operational standards.Key Responsibilities:1. Team Management:Build and lead a high-performing team in line with company culture and team-building principles.Oversee recruitment, selection, training, motivation, retention, and performance management.Conduct daily operational briefings to maintain team focus and productivity.Foster a positive, proactive, and collaborative team environment.2. Cost Management:Optimize costs related to facilities, staffing, vehicles, and consumables.Monitor and control expenditures to maximize cost-efficiency and profitability of the station.3. Operational Excellence:Enhance operational efficiency through optimal site selection, station layout planning, and vehicle utilization.Implement route diagnostics and planning models to optimize route design, improve income, efficiency, and service experience.Continuously refine operational models and workflows for performance improvement.4. Safety Management:Ensure strict adherence to safety standards, including financial security, personnel safety training, and traffic safety measures.Maintain a risk-free operational environment through proactive monitoring and management.5. External Relations:Maintain positive relationships with local authorities and communities, including councils, property managers, fire departments, postal authorities, and other stakeholders.Effectively manage and resolve public disturbances or regulatory concerns.6. Resource Management:Ensure sufficient deployment of key resources such as personnel, vehicles, and facilities.Plan and allocate resources strategically to support high service standards and operational scalability.Requirements:Bachelor's degree or above.Excellent communication and team management skills.Proven experience in last-mile logistics, especially in team or business operations management.Strong business acumen with an awareness of cost control and operational efficiency.Familiarity with Londons road network, traffic conditions, and customer distribution is essential.