Job Title

This is a part time, permanent position in our Canterbury store. Core hours are 20 per week. Shifts include: Saturday 9:15-6, Monday, Tuesday, Wednesday 8-12.In order to make an application, simply read through the following job description and make sure to attach relevant documents. A Halfords team is a special team, made up of people who are passionate about our products and services and obsessed with giving our customers the very best experience. Were specialists at what we do our teams give practical solutions, as well as advising on the very best products to meet our customers needs, fitting a range of products to our customers cars and bikes. Our Cycle Technicians are technically skilled as well as being experienced at giving great customer service, ensuring we wow every Halfords customer. This role is critical in delivering market leading standards of cycle service and repair, working on kids, adult, premium, performance and electric cycles. Carrying out most of this work yourself, you will also oversee the training of other members of the team. This work is carried out in store to the highest quality standards, and your expertise at practical problem solving and working quickly and efficiently will ensure our customers never want to shop elsewhere! Ideally, you already have experience in a retail or cycle services environment, but if you can demonstrate expert practical skills and experience of tailoring your approach in a customer focused sales environment, we can help you with the rest. We look after our colleagues as well as we look after our customers, so whether you have ambitions to progress on to a management role in our shops, or elsewhere across the Group of Halfords companies, we will help you to fulfil your potential. To be successful in this role you will need: Experience of giving customers the right solution for their needsAn interest in our range of products and servicesThe ability to communicate with all types of customers and colleaguesThe ability to understand customer needsA proactive approach to helping customersExperience of service, building and repair across a range of cycles (we work on kids, adult, premium and electric bikes)Experience of delivering great customer service, ideally in a retail or cycle services environmentExperience of sharing expertise with othersExperience of planning and prioritisingProblem solving skillsExperience of working towards and achieving sales targetsAvailability to work on a rota basis, including weekends As well as holiday and contributory pension, you can expect to enjoy: Colleague discount of up to 25% across the GroupPerformance related bonusLife assuranceUniformFantastic deals across a range of other retailers, travel providers, and moreEmployee Assistance Programme offering advice and supportTrade Price Bike SchemeOption to join our Share Save and Cycle2Work schemes Join the UK and Irelands leading retailer of automotive and cycling products and be part of our success story in getting the nation safely back on the move.