Who We AreScroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleKyndryl Consult is the fastest-growing business within the organisation and instrumental to the companys strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ecosystem.As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organisation.This role will also be leading the overall client engagement and delivering high-quality client work alongside senior client stakeholders. Working in a transaction environment, which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilisation and contribution, client impact and leadership.A Consult Partner will be aligned to one of our core growth industries: Banking, Insurance, Retail, Telecommunications, Travel/Transport & Utilities and the Public Sector.The successful candidate will be expected to:Contribute to Profitable Growth:Drive significant financial outcomes through signings and revenue targets consisting of c. 12-15m per annum in volume (i.e. Consult) sales whilst overseeing a similar target for managed revenue.Ensure sustained growth and profitability, managing margin expectations and backlog growthSupport the identification, pursuit and conversion of a pipeline of business development opportunitiesUndertake scoping and fee negotiation on engagements while enduring profitability and understanding and containing riskClient Engagement:Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executivesLeading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagementDemonstrate credibility and experience to advise and deliver on complex consulting engagementsEnhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client referencesOperational Excellence:Achieve individual and team utilisation targetsLead the design of complex engagements and take responsibility for the oversight of delivery, ensuring high performance and customer satisfactionAct as the ongoing client escalation point for delivery engagements where the Consult Partner has the CXO / Sponsor key relationship.Leadership, Management, PeopleLead by example; foster a culture of continuous personal and professional development and challenge our people to be curious and innovative and supportive of each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executedStrategic Contribution:Utilise industry and technology expertise to shape and drive the companys strategic initiatives.Align with Kyndryls strategic vision and contribute to its execution.Drive external eminence and innovation, establishing a strong personal and organisational brand in the industry.Proactively develop thought leadership and intellectual capitalWho You AreYoure good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritises customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others.Required Skills and ExperienceExtensive experience in client engagement and relationship management at the CXO levelDemonstrable ability to build and commercialise relationships with senior executivesProven track record of selling, leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environmentEffective financial acumen with experience in driving revenue growth and managing marginsExperience in managing or supporting high-value business development activities with senior stakeholdersDeep understanding of industry trends and technologySound personal brand and presence in the industryDemonstrated ability to innovate and drive changePreferred Skills and ExperienceProductivity skills: Exceptional and advanced Powerpoint, Word & Excel skills to help convey messages and deliverables through modern consulting techniques. Ability to roll up sleeve and create/provide content for proposals, SOW and deliverables. Ensure client and deliverable deadlines, consult management system compliance. Takes pride in creating polished work productsCommunication: Possesses excellent verbal and written communication skills to clearly articulate the insights from findings to relevant stakeholders. Able to manage communication at working levels and C-level gravitas. Able to drive and participate in workshops, clearly outlining outcomes and creating/presenting materials and deliverablesWork with Empathy: Lead and participate in client and internal Kyndryl teams with empathy. Ability to understand and recognise multiple points of view but get to outcomes with kindness and resolve. Works well within a complex matrixed business and client environment as well as independentlyLeadership: Demonstrates a self-starter mindset with client and Kyndryl outcomes top of their mind. Ability to mentor and mentee, create an environment and workplace of choice for peers and team members, be the role model of professional excellenceExecution: Possesses critical thinking capabilities to analyse data and inputs with objectivity and provide strategic roadmaps and recommendations. Always intellectually curious and brings innovative ideas to solve critical business problems. Accountable for commitments. Able to pivot change in client and business priorities and manage work across multiple projects and teamsBeing YouDiversity is a whole lot more than what we look like or where we come from, its how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But were not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thats the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.
Job Title
Kyndryl Consult Partner