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Job Title


Mortgage Administrator


Company : MaxAd Fixed Fee Recruitment


Location : Hornchurch, England


Created : 2025-04-21


Job Type : Full Time


Job Description

Up to £30,000 Plus Bonus + BenefitsAn ambitious, proactive and detail focussed Mortgage Case Manager is required to provide a first-rate administrative support service to a multi-award-winning team of professional mortgage advisers with a strong track record in delivering exceptional customer service. The company specialises in providing a range of retail customer mortgages as well as 'business to business' solutions through a network of over 300 Appointed Representatives across the UK. The business also provides placement and packaging services to other mortgage advisers keen to benefit from their enhanced knowledge in the specialist lending areas of BTL, Commercial and Bridging Loans.As Mortgage Administrator the successful candidate will work closely with both internal and external mortgage and protection advisers, playing an important role in the process of helping customers make their property ambitions become a reality.This is an office based role but with some flexibility in working hours and a hybrid option can be considered for the right candidate.Key ResponsibilitiesManage all aspects of mortgage administration from initial 'decision in principle' to mortgage completion including keying mortgage applications, chasing lenders and third parties, completing diligence checks and reviewing and processing documentsUpdate and liaise with clients and advisers as their mortgage applications progressAdminister and progress mortgage applications efficiently and with attention to detailInvest time in building knowledge of lenders and processes to assist with the company's values of delivering excellent customer service Skills & ExperiencePrevious experience in a mortgage case manager or similar administrative role and ideally a familiarity with mortgage lenders and their requirementsNaturally highly organised and able to apply a structured approach to administrative processesCommitted to delivering great customer service and working as part of a teamHighly proficient in using a range of electronic systems and softwareBenefitsSalary based on experience plus a quarterly bonus scheme based on cases processedCompany benefits scheme including Wellhub and Sodexo discount schemeFlexibility and hybrid options for suitable candidatesFull training and growth opportunitiesMarket leading technology to support case processing This is a fantastic opportunity for an ambitious Mortgage Administrator to join a flourishing, friendly, and progressive company that can offer true career development opportunities to the successful candidate. The role also provides a great foundation for those who may be considering a long-term career in the mortgage industry, with opportunities to progress into other roles in the mortgage industry including Mortgage Adviser, Mortgage Research Assistant, Compliance supervisor and more. Apply now!