Job Title

Brooklands Museum is the birthplace of British motorsport and aviation, and the home of Concorde. Located on the 30-acre site of the world's first purpose-built motor racing circuit and the most productive aircraft factories in Europe in the twentieth century, Brooklands Museum welcomes around 185,000 visitors each year. These are made up of members of the public, Brooklands Members, VIPs, corporate hospitality guests and school groups. The Museum is operational 7 days a week, only closing for Christmas Eve, Christmas Day and Boxing Day.As we are a visitor attraction, our priority is delivering a memorable and inspiring experience for all ensuring we meet our commitment of 'Brooklands at its best, every day'. We want everyone coming to the Museum to have the very highest quality experience and for their time spent at the Museum to be memorable, enjoyable and inspiring. This is not only for our visitors, although they are an absolute priority, but also for our volunteers and staff. So, no matter what role you join us in, you will have a very important part to play in this.We are currently looking for a Clubhouse & Café Assistant to join our current Catering & Hospitality team to provide and contribute to a working environment that is welcoming, open and inclusive to people of all backgrounds and circumstances. You will be responsible for supporting the Clubhouse and Café teams in all aspects of Catering operations in both our café and our clubhouse areas. This includes setting up function rooms and spaces for events which will involve lifting tables and chairs. You will report to our Clubhouse Manager and Retail Catering Manager and play your part to ensure that the Museum consistently provides a high-quality experience to all. We are looking for someone who has previous experience working in the hospitality industry, with excellent written and verbal communication skills. You will be self motivated and be able to stay calm and problem solve under pressure. You will possess a "can-do" attitude and be a proactive team player and have the ability to foster and maintain successful working relationships with both colleagues and contacts.If you're passionate about ensuring our guests have the very best experience with us, delivering service with a smile in your short interactions with people and showcasing Brooklands at its best, every day, then we would love to hear from you!How to applyPlease apply via our recruitment website where you will find the full job description and further information about working at Brooklands Museum. You will be asked to submit your CV and a covering letter detailing how your experience could help us in this role and how you meet the requirements of our person specification. Please keep your covering letter to no more than two sides of A4.The recruiting managers will review all the CV's after the closing date of the 28th April 2025 and successful candidates will be invited to an interview after this date. If we receive a high volume of quality applicants, we may close this vacancy earlier. Benefits We offer a number of benefits to suit your lifestyle and include:- Annual leave of 25 days in addition to Bank Holidays and Christmas Eve- Flexible Bank Holiday policy enabling you to take Bank Holidays at a time that suits you- Flexible working to help you manage your home and working life- 4% employer contribution into your pension- Free Onsite parking- 20% discount in our onsite café and Museum shop- Free access to all that Brooklands Museum has to offer- Access to our Reward Website providing access to deals and discounts for hundreds of shops online and in store, helping you save money on everyday shopping- Full access to our online wellbeing hub providing access to a 24/7 telephone support line, telephone counselling sessions and expert support- Access to our team of fully trained Mental Health First Aiders- Opportunities for continuous learning and professional developmentWorking at Brooklands MuseumBrooklands Museum is a fast paced, unique and fun place to work, you'll need to be able to keep a number of plates spinning every day but that just what makes Brooklands the special place it is. We are proud to have been a finalist for Surrey Employer of the Year in 2021 and a finalist for Large Visitor Attraction of the Year in the Beautiful South Awards 2022.In line with our charitable purpose, we are active in ensuring that Brooklands is inclusive, so that everyone can feel welcome at, and benefit from, Brooklands Museum, including as visitors, staff, trustees, volunteers, members, partners, freelancers, contractors, participants, schools, and anyone else who wishes to visit or be involved with the Museum.We have invested in our organisational culture over recent years and encourage everyone to be their true self at the Museum. The team have committed to ensuring we all feel involved, supported, and appreciated, by working as one team, communicating thoughtfully, being proactive and showing we care.We recognise and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you.