Job Title

An excellent opportunity has arisen for a Concierge Officer to join Kingdom Services Group Ltd, working at a site in Ipswich, IP1 area.In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development.Hours:On average 40 hours per week, Nights. shifts as per site rota. 4 on 4 off, Monday to Sunday 20.00pmPay rate:£11.44 per hour.What's in it for you? Great people management. Pension scheme. A real career pathway. Professional development training. Company award scheme. Awards & Commendations. Person Specification A valid SIA Licence. A full five year checkable employment history. Excellent customer service skills. Previous experience in a similar role is desirable. Excellent communication skills are required both written and verbal. Have a good level of judgement professionalism. IT skills. Physically & medically fit. Be of smart appearance. Enthusiastic and willing to develop new skills. 2 – 5 years’ experience would be advantageous. Must have the ability to deal with the emergency services. Must be willing to undertake an enhanced DBS. Responsibilities To communicate and engage effectively with clients and visitors. To act as first point of contact for clients and visitors. Collection/distribution of flat keys. Signing visitors in/out of building & ensuring visitors procedure followed. To complete void register. To participate in completing duty of care register and to respond to any concerns relating to this. To ensure that security of clients and the project is maintained by completing hourly patrols and recording appropriately, by monitoring CCTV and completing notes and clients and visitors movements. With basic health and safety knowledge through training complete visual inspections of the property and make notes to ensure health and safety requirements and maintained including fire procedures. To report any out of hours emergency repairs. To ensure office environment is maintained to health and safety standard. Assist with access and monitoring of contractors. To complete concierge check lists and feedback and record any relevant information in communication book and handover to day shift staff. Complete incident reports if required. Report any significant client issues to on call staff/supervisor. To undertake relevant training as required. Observe boundaries & confidentiality policies. Knowledge And Experience An understanding of Health & Safety at work & the likely issues to occur in a residential building. A mature & non-judgmental attitude to working with a client group that may present challenging behaviour. Effective Communication - Articulate, ability to communicate effectively with people from all backgrounds & seeks to understand & be understood. Writes clearly & concisely. Teamwork - Considerate & supportive, flexible & responsible. Customer Focus - Builds effective and boundaried relationships, enabling and promoting positive relationships with people from differing backgrounds. Able to be flexible in approach to responsibilities and to working hours. If this sounds like you and you’d like to begin your journey on acareer in securitywithKingdom Services Group , we would love to talk to you! #J-18808-Ljbffr