Job Title

Main area Trauma & Orthopaedic Medical Grade NHS AfC: Band 4 Contract 12 months (12 Months Fixed Term Contract) Hours Full time - 37.5 hours per week Job ref 418-MEDSECFT7489-VR Employer Bedfordshire Hospitals NHS Foundation Trust Employer type NHS Site Luton and Dunstable Hospital Town Luton Salary £26,530 - £29,114 pa Salary period Yearly Closing 28/04/2025 23:59 Medical SecretaryNHS AfC: Band 4Job overviewThe role of the Medical Secretary is to work closely with clinicians and Service Managers to ensure that all patients are effectively managed. The post holder will be required to act as a flexible administrative resource actively supporting patient improvement projects. The post holder will have direct patient contact working with the wider multidisciplinary team to ensure that patient care is coordinated and delivered with minimum level of difficulty to our patients, with a good understanding of the RTT pathway. Main duties of the jobEnsure that the administration of the department is efficient and responsive, dealing with queries and day to day issues. Deal with non-clinical queries from patients, their carers, general practitioners and members of the admin & clerical team. Use the Trust’s transcription system to type letters as well as top and tailing. Ensure that letters are processed within a timely manner, at times patient letters will contain complex and sensitive information which could cause emotion or distress. Liaise with patient records staff, clinical colleagues, other admin teams and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations. Contact patients offering them a choice of appointment dates and agree with them the date of admission. Have a sound understanding of 18 week RTT pathways. Provide a weekly update to Service Managers regarding any pathway delays or potential breaches of waiting times targets. Schedule outpatient appointments ensuring that clinics are utilised appropriately and effectively. Establish and maintain strong communication links with the clinical team. Working for our organisationBedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region, you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology. Our Values We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences. Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job. Detailed job description and main responsibilitiesEnsure that the administration of the department is efficient and responsive, dealing with queries and day to day issues. Deal with non-clinical queries from patients, their carers, general practitioners and members of the admin & clerical team. Use the Trust’s transcription system to type letters as well as top and tailing. Ensure that letters are processed within a timely manner, at times patient letters will contain complex and sensitive information which could cause emotion or distress. Liaise with patient records staff, clinical colleagues, other admin teams and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations. Contact patients offering them a choice of appointment dates and agree with them the date of admission. Have a sound understanding of 18 week RTT pathways. Provide a weekly update to Service Managers regarding any pathway delays or potential breaches of waiting times targets. Schedule outpatient appointments ensuring that clinics are utilised appropriately and effectively. Establish and maintain strong communication links with the clinical team. Person specificationQualificationsGCSE or equivalent in English and Maths, grade A-C Sound Keyboard and word processing NVQ 3 in administration or equivalent experience ExperienceExperience in working in a fast paced environment Experience in a patient focused or customer service role, preferably within health or social care Experience in managing own workload Experience in using IT systems such as IPM, Mediviewer, Bighand and ICE Administrative experience within the NHS KnowledgeIT skills and keyboard proficient Ability to meet deadlines Understanding of 18 week RTT Knowledge of speciality specific patient pathways It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region, you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the-art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available. All new staff will be subject to a probationary period covering their first six months in post. Employer certification / accreditation badges #J-18808-Ljbffr