Job Title

Other Runs a section of the restaurant to a high standard throughout the guests full dining experienceShows flexibility and adaptability in working both breakfast, lunch and dinner shiftsSets up the restaurant before dinner service according to the table planOpens tables on EPOS ahead of dinner service, recording any allergies or requestsUnderstands the menu and any amendments that need to be made for allergensCommunicates guest issues with the management team and the kitchenProcesses food orders and payments on EPOSTakes drinks orders and process them on EPOSProcesses vouchers on EPOSCharges bills to guests rooms accuratelyPrepares tea and coffee to guests requirementPresents and explains the the layout of the wine list to guestsSeats guests confidently in the restaurant and explains how the menu worksServes dishes to the guests confidently using the correct explanation from the kitchenCalls away dishes to the kitchen in an efficient mannerClears tables with eleganceReads guests confidently and understands the table side manner they may be expectingUnderstands safety procedures and follows them to ensure guests and colleagues are kept safeRepresents the restaurant in a positive manner all while on hotel groundsCommunicates clearly with guests to manage their expectations and never misleadTakes pride in and look after the uniform provided by SOURCESets a good example for the Chef de Rangs and Commis WaitersHas a good understanding of food hygiene and the role it plays in every part of the restaurantSupports the management team in the smooth running of the restaurantContributes to guest profiles for returning guestsHandles end of night banking and shift handovers