Job Title

As a key member of our Transport Management Team, you will be responsible for managing all transport operational activities from our Larkfield site, which covers London and the Southeast 24 hours a day, 7 days a week. You will be responsible for facilitating the effective utilisation of the fleet of vehicles and ensure service delivery meets and exceeds our customers expectations. We operate in a highly regulated industry meaning our transport compliance will be at the forefront of the role. To enable this, you will be supported by a team of six supervisors, who in turn are responsible for circa. 80 drivers and 5 administrators, utilising a fleet of 50+ vehicles.We are looking for an experienced Transport Manager who has previously managed a large and busy site or multiple sites.Responsibilities will include:Operational Planning:To work closely with the operations team to plan work demand to meet customer specification, whilst maximising efficiencies, operational resource and ensuring quality of service is maintainedWork with defined metrics and utilise this data to provide valuable insight into potential service improvements and efficienciesIdentify and solve operational problems whilst understanding and recognising any broader impact across the operationReview transport routes regularly to ensure efficient/effective use of vehicles and driversDeputise for Area Transport Manager as required and be flexible to travel and attend/cover at other locations across the UKComplete payroll, overtime, absence management and working time directiveTo work in collaboration with the company Fleet department and service providers and ensure all vehicle related processes are completed for your site/areaPeople Management:To manage all people related activity for the site or area including employee relations. recruitment, performance, team development and engagement Drive high performance through effective check in meetings, performance reviews and development planning To ensure all team members are trained to high standards and have the relevant knowledge to deliver a great service to our customers Customer Service:To deliver excellent customer service through the consistent management of our service offering including installs, repairs, and removals To collaborate closely with our Customer Service team to help address any customer queries or issues and ensure any operational actions are completed within the agreed SLA To collaborate closely with our commercial representatives to understand customer requirements and ensure high levels of customer satisfaction and retention are maintained Health & Safety:Champion Health & Safety and promote best practice and ensure all tasks and processes are completed on the relevant H&S platform or systemAttend regular H&S meetings and regularly monitor/report site and area activityTo ensure the site or service is compliant with waste management processes, documentation and any relevant legislationTo ensure all team members are managing hazardous waste safely and other high-risk activity completed within OperationsTo ensure all site Health & Safety standards and safe systems of work are maintained by all team membersOur new Transport Manager will demonstrate:Strong communication skills, verbal and writtenProven Leadership skills with teams of drivers and warehouse operativesMust hold a CPCMust be IOSH Qualified or working towards this qualificationGood knowledge of information technology especially Microsoft Office (Work, Excel, and Power Point)Excellent organisation skills and attention to detailLGV license would be advantageousADR license would be advantageousStericycle offers you:A Competitive Salary + Bonus & Car AllowanceContributory Pension SchemeLife InsuranceCycle to Work SchemeAccess to SteriCares, our employee support fundStericycle Learning Journey Your opportunity to develop and progress in your chosen field of workAnnual pay review.Flu voucherEye Test voucherAnd moreAt Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in peoples lives, communities, and our planet by protecting their health and well-being. Operating from twenty sites across the UK and Ireland, Stericycle and its Shred-it brand are both widely recognized as the UKs leading healthcare waste specialist & Information security solutions provider. Built on unrivalled knowledge and expertise, we are the clear leader in the delivery of safe, compliant, and sustainable solutions to an ever-increasing customer base.Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.We welcome applications from anybody who considers they match the requirements of the post, irrespective of gender, race, or disability.