Job Title

JOB CONTEXT We are looking to hire an exceptionally experienced Administration Assistant to perform a variety of administrative and clerical task To succeed in this role, you will need to have minimum of 5 years experience in Operations/administrations, be a good communicator with computer, and problem-solving skills. You should be resourceful, adaptable, organised, and able to multitask. MAIN RESPONSIBILITIES Responsible for all invoicing on Sage System Responsible for order of all stationary suppliers, uniforms, PPE for engineers and associated PPE equipment. Manage petty cash inputs and outputs Book appointments with clients for engineers visits manage any rescheduling as required Assist with scheduling/rescheduling of engineers work in the SafeWater system, rescheduling Manage hotel bookings for engineers ensuring cost effective and booked timely Record information in the CRM system and work with the company bespoke Safewater system Order chemicals and goods as requested Responsible for booking vehicles into local garage for repairs, MOT, servicing to fit with engineers workload Work within the ISO quality systems that are in place ensuring full audit trail Answer and deal with phone calls and if required direct to appropriate person Deal with visitors at reception in polite and courteous manner Enter sample results into the system Maintain customer confidence adhere to strict confidentiality. Review approvals in the Safewater system daily and be familiar with control levels and need to ensure any deviation are recorded and reported. Administrative set of tasks to ensure engineers work runs smoothly. Complete tasks as identified by the Account Manager, supporting various projects. Complete any other tasks as requested Directors in addition to the above list PERSON SPECIFICATION Essential: Proficient in use of Sage Systems, vehicle tracking system Knowledge of geography/logistics for national travel of engineers Excellent organisational and time management skills Ability to be proactive, and handle uncertainty. Excellent verbal and written communication skills. Proficient in Word, Excel, Outlook, and Microsoft Office Experience of CRM system and other management systems. Proven ability to juggle multiple jobs/tasks at a time, while maintaining sharp attention to detail Ability to understand client requirements. Ability to build rapport and collaborate with others within the company and externally. Keeping stakeholders informed of project timelines and deadlines. Ability to learn quickly and work under pressure in a fast-paced environment. Good working ethics and ability to treat documents with confidentiality. Ability to work effectively within a team setting.