Job Title

ABOUT YOU We are seeking someone who has deep knowledge and experience of brand standards within an international QSR Brand. To be considered for this opportunity, you must have experience of restaurant management or auditing.Required skills and experience: Brand standard experience within an international QSR Brand Excellent attention to detail Minimum of 5 years of restaurant management or auditor experience in EMEA region globally Competent in MS Office (Outlook, PowerPoint (extensively) and Excel) Good Analytical skills Comfortable with critical thinking tasks, problem solving investigations and corrective action opportunities Good Planning & organisational skills Comfortable with critical thinking tasks, problem solving investigations and corrective action opportunities Has previous experience with training restaurant teams Fluent in English Position will require ad-hoc travel to RBI markets in EMEA ABOUT THE OPPORTUNITY The REV & Brand Standards specialist will be responsible for supporting initiatives to improve the EMEA REV Program and support EMEA Brand standards & Guest Experience projects to improve day-to-day restaurant operations. You will work closely with the Brand Standards Manager and the Head of Field Execution at RBI and with the RBI EMEA Technical account teamKey activities: Key Performance Indicators Successful Implementation of new REV (Restaurant Excellent Visit) protocols Successful Implementation of Operations initiatives Improvement in REV Overall Score & Sub-metrics Scoring accuracy of newly implemented REV questions Assist in the creation of new protocols and procedures connected to the audit program Support the implementation of new protocols Monitor the execution of REV protocols Collaborate with the Operations Leads to monitor compliance of mandatory RBI protocols (e.g. restaurant temp. closures) Analyse REV results to identify improvement areas and operations performance gaps Brand Standards & Guest Experience Assist to develop and implement OPS improvement initiatives Gather best practices from all EMEA brands and markets for specific projects and propose solutions for the identified issues Identify and understand issues, create a root cause analysis, and define action plans and frameworks for any identified issues within the program Assist in the creation of Operations Policies, Procedures, Toolkits & Training Materials for any issues identified if required Support with maintaining operations manuals for all brands WHAT WE OFFERJoin Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.JBRP1_UKTJ