Job Title

At Settlement Agreement Solicitors, we care passionately about the experience that our clients have when they come to us in search of expert legal assistance and support. Clients are placing a great deal of trust in us at a time when they are facing losing their jobs and it is critical that we repay this trust by treating them with the warmth, professionalism, understanding and courtesy that they deserve.We've grown at a rate of 100% every year for the past 4 years and our law firm now consists of a team of 35 people and growing, including 16 utterly brilliant solicitors and 11 paralegals.Our fanatical dedication to delivering a 5-star service to our clients has seen us collect some fantastic accolades. We are both the number 1 ranked law firm and employment lawyers in the UK on Trustpilot, with over 5,000 verified 5-star reviews. We are also the number 2 ranked employment solicitors in London and number 6 in the UK on Reviewsolicitors.So if you happen to be an utterly brilliant paralegal and you like the idea of being valued for your exceptional service levels over billable hours, we want to hear from you. If you are looking for a new challenge and you want to join a law firm that is setting new benchmarks in legal and customer service excellence, then please apply today!What we offerYou will be part of a supportive and flexible remote working environment where you will have the ability to further your career aspirations. Our benefits package includes:A generous base salary of between 30K and 35K dependant on experienceAdditional performance related bonuses5 weeks annual leave plus bank holidaysCompany pension schemeCompany benefit schemeWhat will you do?The main purpose of the role is to provide administrative and legal support to our clients, whilst working with our team of employment Solicitors to case manage our settlement agreement cases.This is an opportunity to join a dynamic and fast-paced business where high volumes of interaction with clients and stakeholders are required, each one requiring appropriate focus and attention to deliver positive outcome and ensure that deadlines are met. You're be dealing with clients that are losing their jobs either due to redundancy or a dispute with their employer. You'll be holding their hand through this difficult and stressful time so that they feel cared for, supported and so that we can be a bad situation the best it can be for them. You can make the difference between a client leaving their job feeling optimistic about the future, rather than defeated. This is a 100% remote role where you will be working from home. All equipment will be provided. You will be part of a supportive team that is connected through our phone, messaging and video call systems, so although you are working alone, you will very much feel part of an amazing team of colleagues during the work day. We can also support flexible working hours. So if you need to start a little later or do the school run, no problem. We want all our team members to feel supported and happy and we strive to provide them with a great place to work. What do you offer?Previous experience of working for a reputable law firm is essential.Excellent:Verbal and written communication skillsWarm and friendly telephone mannerCustomer service focus and ability to read the roomTime management skills and able to prioritise effectivelyAttention to detail and ability to produce work with precisionIT Literacy and experience using case management softwareAbility to work unsupervised and use your initiative, even when under pressureProblem solving skillsAble to:Type 40 words per minuteDemonstrate a passion for client service excellenceDeal sensitively and appropriately with confidential informationDevelop and maintain strong relationships with team members the firms employees and solicitors.Work well under pressure within stipulated timescales and meet deadlinesYou will be:Proud of a professional and positive work attitude with the ability to embrace changeCommitted to delivering the Settlement Agreement Solicitors vision and missionInspired by being at the forefront of innovation and technology in the legal sectorAble to provide a confident and positive contribution, taking responsibility and ownership for the success of the firm and your own development.Other candidate informationApplications will officially close on 30 May 2025. However, we are keen to talk to suitable candidates at the earliest possible opportunity and will close the vacancy to new applications once conversations reach an advanced stage to avoid a delay. We would therefore urge candidates who are interested in this vacancy to get in touch ASAP and discuss the opportunity with us. Any offer is conditional upon receipt of a satisfactory reference, a basic DBS check, Social Media Check, Employee Credit Check, Sanctions Check and a check with our Regulatory Body.