Job Title

LIVE-IN CONCIERGE - LONDON, NW8 - 28,000pa ACCOMODATION PROVIDED Dove & Hawk are working exclusively with a Residential Property & Asset Management firm that is looking for a Live-In Concierge/Porter for one of their sites in North West London (NW8). They are looking for someone professional and reliable who has prior experience in a Residential Concierge/Porter role and who can create a friendly, welcoming, secure & clean environment for all residents within the building. This is an excellent opportunity for a dedicated professional to contribute to the maintenance and management of a prestigious residential property. Duties/Functions of the role: Maintain accurate records in the daybook, including arrivals and departures of residents, visitors, and contractors. Ensure high standards of security for both residents and visitors. Conduct regular patrols at irregular intervals to ensure the security of the premises. Monitor CCTV systems and report any incidents or observations to management promptly. Ensure entrance lobbies and common areas remain clean, tidy, and free of debris. Supervise contract cleaners to ensure high cleanliness standards across the building. Conduct daily inspections of lifts and boilers and report defects immediately to management. Monitor contractors appointed by the managing agent to work in the common areas to ensure compliance with building regulations and working hours. Perform minor repairs in common areas and report significant defects to management. Provide assistance to residents, ensuring a high level of customer service and responsiveness to their needs. Sort and distribute mail to residents. Maintain thorough knowledge of fire safety procedures and assist during evacuations if necessary. Document contractors'' visits, including their purpose, arrival, departure times, and progress on tasks. Assist the managing agent with coordinating the porterage schedule or overseeing the work of other part-time or weekend porters as required. Requirements of the role: A minimum of 2-3 years of previous experience in a similar role. Strong interpersonal and communication skills. Ability to manage multiple tasks independently. Basic knowledge of building maintenance and the ability to carry out minor repairs. Proactive approach to problem-solving and attention to detail. Familiarity with fire safety procedures and emergency response. Salary & Benefits: 28,000pa with an On-Site Studio apartment provided as part of the role. Required working hours : 5.5 days a week: Monday to Friday 8am to 4pm; Saturday 8am to 12pm If you are an experienced residential Concierge/Porter and can commit to the required days & hours; apply immediately or contact Matthew Squirrell at Dove & Hawk remembering to quote vacancy reference: 11090.