Job Title

Arlettie is the leader in organising private and sample event sales for luxury and fashion brands in London and Paris. Our most loyal partners include brands such as Alaia, Balmain, Chloe, Fendi, Givenchy, Jimmy Choo, Lanvin, Marc Jacobs, Montblanc, Paul Smith, Stella McCartney and many more.We are looking for an assertive General Assistant to join our UK team based in central London. You will be able to physically manage deliveries and have a proven ability to work as part of a team in a fast-paced, customer-facing environment.MISSIONS As a member of the Arlettie team, you will play a vital role in ensuring the success of our sales events. You will be responsible for both event set-up and assisting during the first days of each sale.Event Set-Up Responsibilities:Receive and process weekly stock deliveriesOrganise product zoning, merchandising and categorisationPrepare product pricing and taggingEvent Responsibilities:Provide exceptional customer service, ensuring an enjoyable in-store experienceCultivate and maintain strong client relationships through personalised interactionsActively promote cross-selling to meet sales targets and KPIsStay knowledgeable about our brands and productsEffectively handle customer complaints, escalating issues to management as neededMaintain high standards for shop floor appearance and visual displaysHelp prevent product theft by remaining alert and security-conscious QUALIFICATIONS, SKILLS AND EXPERIENCEMinimum of one year experience in a fast-paced retail or hospitality environmentStrong organisational, communication, and customer service skillsAbility to thrive in a high-pressure, fast-paced environmentAttention to detail and ability to maintain high standardsBe physically fit to handle heavy loads and stand for extended periods of time