Job Title

Job descriptionOur visionTo bring excellence to the Commercial Debt Solutions marketplace. Solving our partners business debt problems, by providing innovation, choice and opportunity for our customers.By delivering fair value, and a compliant process, we will build strong partnerships with the creditor community and trust within our customer base.Our ValuesWe will be an open & transparent counterpartyWe will employ a data-driven approach to collections, ensuring segmented collection strategies are applied in the right situationsWe will employ a fair & balanced approach to collections, employing all forbearance tools where practicalWe will work with our customers to achieve the right outcomes in a sustainable and timely wayWe will be a trusted custodian of our Clients receivables.Job purposeJoining this fast paced and lively Pre-legal Collections team, your focus will be these key areasRecover outstanding monies owed to our client in a compliant mannerHandling your own case load dealing with Customer queriesResolving queries with customers and clients whilst trying to negotiate the best repayment option for our client taking into account Customer circumstancesReviewing whether Litigation proceedings would be relevant to the recoveriesAssisting the Team Leader in managing a wide range of portfoliosCore ResponsibilitiesLiaising with original creditors to resolve new and existing queriesLiaising with a variety of professionals who require specialist support in relation to our portfoliosBe forthcoming in settlement discussion and negotiations with customersFollow client specific pre-litigation collection requirementsIdeal experienceThis would suit a candidate who is looking to start their legal career and get some experience in a law firm Experience in a debt recovery environment would be an advantage, though not essential as on the job training will be providedAttention to detail and strong organisational skills are essentialHighly motivated with strong written and communication skillsEnsure that your quality and timeliness of work is in line with our policies and proceduresIT proficiency is requiredAn ability to use your own initiative, and work independently and as part of a teamAnalytical skillsPassion to deliver resultsBenefitsAnnual bonus scheme based on company and individual performanceCompany pension matched up to 5%25 days annual leaveBirthday offAnnual Leave increase for every year you have been here after 2 years of service (capped at 30 days)50% off gym membershipPrivate Health CareCycle to work schemeTechnology discount schemeFull trainingStudy supportOnsite ParkingOpportunity for working from home after passing probationFree Tea, Coffee, fresh fruit, healthy snacks and Pizza on the last Friday of each month.