Salesforce Product Manager Join a global leader in cloud communications, helping businesses accelerate digital transformation through unified communications, contact centre solutions, and programmable APIs.Were looking for a Salesforce-focused Product Manager to take ownership of key integrations.What You'll Do:Own and shape the Salesforce integration strategy within the CCaaS product suiteEngage directly with customers to understand needs and bring features to lifeWork cross-functionally with engineering, sales, marketing, and customer successStay close to the Salesforce roadmap to unlock opportunities for innovationHelp define go-to-market strategy, pricing, and positioningWhat You Bring:Strong experience with Salesforce Service & Sales CloudFamiliarity with OmniFlows, Apex, APIs, packaging & AppExchangeBackground in contact center tech (ideally Service Cloud)5+ years in product management or similar in a Salesforce environmentAgile mindset and a track record of launching successful productsNice to Have:Salesforce Admin CertificationSaaS / CCaaS experienceExposure to WFM, knowledge management, or AI/LLMs
Job Title
Senior Product Manager - Contact Centre - Salesforce