About the RoleAre you the right applicant for this opportunity Find out by reading through the role overview below. at wagamama, were an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life were looking for aquality manager to join us on our continuous journey of true nourishment purpose to recommend, establish, monitor and manage improvements to systems that will ensure product and process quality standards meet wagamama expectations, legal requirements and established industry standards for the wagamama central production unit responsibilities to control and implement the quality management system and ensure compliance with all legal, regulatory and wagamama requirements to define and maintain product and process specifications and to challenge factory processes to contribute to NPD process, develop and launch products that meets wagamama expectations to deliver and maintain any third party accreditation standards to ensure that any non-conformance management process is robust to deliver the improvement required and identify root cause of problem to monitor customer feedback and complaints and ensure that customers expectations are met. to provide knowledge on matters of food quality, safety, science/technology & due diligence to regularly monitor and audit all aspects of the quality management system to ensure all suppliers meet approval requirements and be responsible for maintaining records to prove BRC certification for all suppliers to use supplier and raw material knowledge to identify potential/emerging integrity risks throughout the supply chain to proactively drive ways of working and results fo robust governance Role deliverables to achieve and maintain BRC grade A status to ensure H&S and hygiene standards are maintained and improved to deliver quality standards to manage site suppliers and supply base to develop team members Key skills and personal attributes food related degree or equivalent experience internal auditor qualified haccp qualification regulatory knowledge and awareness of food legislation motivated and team player strong written and verbal communication skills people management skills full driving licence and flexibility needed wok's in it for you | (phone number removed) annual salary discretionary 10% bonus opportunity per year 200 wagamama food allowance private healthcare pension contribution various discount across retail, hospitality + leisure internal progression opportunities | fully funded apprenticeship programmes to support your growth kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support | access to loans repaid through your salary for those strapped for cash moments in life
Job Title
quality manager