Job Title

London Door Company have been crafting bespoke, high quality luxury doors for over 35 years, our exquisite exterior doors are designed to complement every style of home. Hand-finished in our London workshop and installed with the utmost attention to detail, London Door Company has a solid reputation for delivering the high standards that discerning clients demand. Main Aspects of the Role : To measure area accurately to make sure door / frame fits Complete all paperwork / reports prior to going over with client Check site access for furniture and vehicles Run through furniture content and material with client to confirm work to be carried out Discuss and agree any changes needed Return all signed docs to office Discuss any changes needed with sales if required Assist the DO with the SAF process including, when necessary, site visits Assessing the viability of the fit, putting an action plan in place for fitters to work too or recommending where necessary that the fit is rejected To ensure all work is completed in compliance with company specifications Handle all client queries promptly and ensure all payments are received on time Conduct site safety inspections and safety of the fitters working practices Visit all assigned installations and fitting teams associated when needed Monitor the fitting teams, ensuring vans & equipment are properly maintained to the highest standards Ownership of the job through to final completion including collection of 2 nd deposits (to be introduced at a future date) & chasing final balance payment Reports must be filled out on site or following a site visit. Do not work from fitters or clients instructions Ensure company car maintained to the highest of standards and well presented Primary Requirements : Experience within the fitted furniture and or door installation industry Geographical mobility Driving licence Managerial experience Good communication skills I.T. literate KPIs : Ability to work autonomously Able to work to a high standard Able to prioritise workload No remedials No accidents through negligence Weekly reports are to be in the office by close of business on a Friday 2nd Deposits & Final Balances Collected Benefits: 22 days annual leave plus bank holidays (rising with service). Contractual pension with salary exchange. BHID Connect through our partnership with Reward Gateway, you can save money on everyday spending and make your money go further at up to 770 retailers. Wellbeing centre exercise videos, mindfulness tools, nutritional and financial advice. Employee Assistance Programme access to 24/7 counselling and support helpline. Employee Mortgage Services through our partnership with Charles Cameron we provide access to mortgage advice and education services. Healthcare Cashplan - save on your everyday medical, dental, and optical costs via Westfield Health. Christmas functions. Access to online training courses to help you develop your skills. We are constantly reviewing our benefits and have some exciting new initiatives coming soon! TPBN1_UKTJ