Job Title

Front of House Receptionist / Concierge at Samsic UKRole Overview The Front of House Receptionist/Concierge will be the face of Shark/Ninja, bringing experience from a 5-star service background (hotels, corporate, or airlines). The ideal candidate will demonstrate best-in-class hosting skills, consistently exceeding expectations to deliver a premium experience for all guests, clients, and VIPs visiting the customer suite. This role is crucial in creating a welcoming, polished, and professional environment, ensuring seamless service and memorable guest interactions. The successful candidate will exude confidence, discretion, and professionalism while thriving in high-pressure, fast-paced environments. Key Responsibilities Visitor & Guest ExperienceGreet and welcome guests warmly, ensuring a first-class experience for every visitor, offering refreshments such as tea and coffee. Provide informal tours of the showroom, ensuring guests are engaged and informed. Managing VIP arrivals and departures, ensuring seamless and personalised service. Arrange taxis for guests when required.Showroom & Meeting Room ManagementEnsure the showroom remains well-presented, with products displayed, current, and in working order. Manage meeting room bookings, ensuring supplies are stocked and the space is prepared. Organise catering for meetings as needed. Setting up audio visual equipment and furniture in meeting rooms when needed.Operational SupportMonitor and manage food and drink sell-by dates in the demo kitchen. Keep an inventory of supplies for both the showroom and meeting rooms, ensuring stock is replenished as necessary. Maintain a professional and immaculate reception area and customer suite. Conduct daily inspections of the suites to ensure cleanliness, functionality and adherence to brand standards. Exceptional time management skills. Excellent communication skills, both written and verbal, with the ability to engage professionally at all levels. Impeccable personal presentation and a confident, welcoming demeanour. Strong organisation and multitasking skills, with acute attention to detail. Handling guest concerns with professionalism, problem-solving.SecuritySign in visitors, issue access passes to contractors. Sweep the entire floor in the event of an emergency evacuation. Assist in emergency situations i.e. fire evacuation and ensure all common areas and fire exits are kept clear at all times. Manage any calls and emails to the front of house.Ability to commute London: reliably commute (required) ExperienceCorporate: 2 years (required) Administrative: 2 years (required) Prior experience in luxury hospitality, corporate FOH or VIP client facing role (required) A SIA license (preferred but not essential as training can be provided) Work authorisation United Kingdom (required) Hours Of Work 1 person Monday to Friday - 08:00 to 20:00 Payrate : £15.75 per hour. Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Internet Publishing#J-18808-Ljbffr