Job Title

Commercial Account Manager (Gas Logistics)The following information provides an overview of the skills, qualities, and qualifications needed for this role.28,000 - 30,000 + 25 days holiday + Excellent pension + Employee assistance programme + Cycle to work scheme + Extensive training & development + Benefit HubStockton-on-TeesAre you an organised and capable Account Manager with a background in logistics looking to work for a global business that has been operating for over 100 years and who actively trains and promotes from within?Are you from a logistics or fleet management background looking to progress your career with extensive training and development and looking to enjoy an agile working environment with a great work life balance?On offer is a role where you will be responsible for a portfolio of customer accounts looking after European and Global export and import of liquid chemical goods and you will be the main point of contact for customers and internal stakeholders.As the Customer service specialist, you will link with commerce to provide guidance and information to create chemistry with the customers providing optimal supply chain solutions on export and import enquiries.This role would suit someone who is very well organised, logical, keen to progress and who has strong numeracy and literacy skills.The responsibilities:Responsible for the operational contacts with the customerBuilding relationships, understanding the customers' needs and requirements, translating for business use, and providing sustainable logistics solutions to assist in the customer's supply chainMaintaining high levels of communication across the internal teams to ensure customers' requirements can be met and the operational teams have the necessary information to planOptimizes the logistics services provided in terms of efficiency and effectivenessInforming customers and recharging any additional charges that result during the course of an orderProviding customers with order updates and relevant documentation (CMR, invoices, heat certificates)Obtaining and coordinating the documentation necessary for import, export, and transit movements in line with Brexit clearance processesMonitors the gross/operational margins on customer accounts to suggest and implement improvement suggestionsThe person:Experience in a customer service, office-based environment in logisticsExperience of working in a people/customer facing roleIf you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.Keywords: Account Manager, Transport Coordinator, Logistics Coordinator, Fleet Coordinator, Operations PlanningBBBH18145We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.JBRP1_UKTJ