Hello Klean | London HQ | Beauty solutions for your water Hello Klean is an indie beauty brand based in London, focused on developing beauty solutions for hard water. We have sold over 400,000 products and were featured on BBC Dragons Den in 2023. With 700% growth in the last two years, we are on track to becoming a 100m global beauty brand. What Youll Be Doing Youll be the operational engine behind Hello Kleanensuring our supply chain runs smoothly and our customers (and retail partners) get what they need, when they need it. Your core responsibilities will include: Overseeing supply chain and logistics across DTC, retail, and Amazon channels Managing 3PL partners in the UK, Germany, the US, and the UAE Managing retail purchase orders and wholesale fulfilment Forecasting stock, planning replenishment, and minimising excess or out-of-stock issues Troubleshooting delivery issues, including delays, damages, and lost parcels Tracking and analysing operational KPIs (inventory health, delivery costs, 3PL performance) Building scalable processes as we expand across regions and channels About You 35 years of experience in operations, logistics, or supply chainideally within a DTC or consumer brand Experience managing 3PLs and working across international markets Solid understanding of freight, customs, warehousing, and inventory management Comfortable juggling multiple projects in a fast-paced, remote environment Detail-oriented with a systems mindsetyou love making things run smoother Strong communication skills and comfort working cross-functionally (youll liaise with suppliers, founders, and customer care regularly) A proactive problem-solver who thrives in autonomy and takes pride in outcomes What We Offer Competitive salary and performance bonuses Hybrid working2-3 days a week from our Shoreditch (Fora) office Work from anywhere for a month every year A vibrant and supportive team environment Generous product allowance The opportunity to shape the future of a high-growth beauty brand Ready to Join Us? If youre excited by operational excellence, solving real customer pain points, and helping build a thoughtful, performance-led brand from the ground upwed love to hear from you.
Job Title
Operations Manager