Job Title

Amazon Connect Engineer Role Type:Permanent/On Contract [Inside IR35] Day Rate:£400 per day [Inside IR35] Salary:£65K per annum Location:Telford, UK Frequency:2 days work from office [mandatory] About the Role:We are seeking a talented Amazon Connect Engineer to contribute to the development and implementation of contact center solutions for our clients. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services. Responsibilities:Technical Implementation:Develop, test, and deploy components of contact center solutions under the guidance of senior engineers and architects. AWS Utilization:Leverage knowledge of AWS services (Lambda, DynamoDB, S3, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to support contact center solution development. Amazon Connect Proficiency:Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing. CDK Familiarity:Learn and utilize AWS CDK for infrastructure as code to streamline deployment processes. Problem Solving:Troubleshoot and resolve technical issues. Learning and Development:Continuously expand knowledge of Amazon Connect, AWS services, and contact center technologies. Qualifications:Basic understanding of cloud computing and contact center concepts. Exposure to AWS services and architecture. Strong problem-solving and analytical skills. Attention to detail and ability to follow instructions. Good communication and teamwork skills. Preferred Qualifications:Experience with scripting languages (Python, JavaScript). Experience with performance and load testing of Managed services.#J-18808-Ljbffr