Job Title

Workshop Supervisor Location: Coatbridge Employment Type: Full-Time, Permanent Working Hours: Monday to Friday Salary: £35,000 - £41,000 per annumWhy Join Us?At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!£1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000!Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most.Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.What You'll Be Doing:To assist managers in maintaining workshop loading and in prioritising repairs in line with the customers’ and/or our demands.To assist managers in minimising trailer downtime by identifying the most economical repair methodTo ensure all inspections, services and repairs are carried out in the workshop, on the roadside or at the customer’s own premises to a high standard within company guidelines and to conform with all current mandatory & EHS (environmental health 'safety) legislationTo manage all workshop systems and processes as requiredTo encourage good workshop practices to ensure a safe, tidy, hazard-free working environment and ensure complianceTo assist managers in maintaining staffing levels by control of holiday requests and workshop loadingTo assist managers in controlling overtime, working in line with maintenance requirementsTo ensure optimal stock levels are maintained and controlled, ensuring timely availability of parts/productsTo process paperwork in an accurate and timely mannerIdentify opportunities to use the manufacturer’s warranty and goodwill schemesAssisting managers to analyse branch maintenance trends and highlighting theseTo ensure that all agreed goals & objectives are met or exceededTo ensure all company vehicles are driven and operated at all times in accordance with road traffic law and company policy and to ensure that employees adhere to the Company Mobile Van PolicyTo provide a high customer service level & demonstrate company values at all timesTo highlight potential business commercial opportunities to managersTo assist managers in ensuring all staff members use PPE (Personal Protective Equipment) at all timesTo adhere to Company health 'safety policies and procedures at all times and to notify the Branch Manager regarding any concernsTo undertake all required training as deemed necessary by the company.Who We’re Looking For:Must be a “Time Served” technician or possess City & Guilds 1,2 & 3 Certificates or equivalent qualifications & experience and have a technical background/experience in trailer repairsHave a customer and team centric mindset and high level of professionalismExperience of supervising a team is an advantageSelf-motivated with high levels of enthusiasm and good communication skillsGood organisation skills and attention to detail with ability to prioritise workloads and meet deadlinesAble to work autonomouslyConfidence to pushback and challengeComputer literateProven admin skills an advantageTake the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified! Apply today!We’ve Successfully Hired from These Backgrounds:HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Plant Engineers, and Equipment Repair Technicians.