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Vehicle Damage AssessorAre you an experienced Vehicle Damage Assessor with a passion for managing dynamic teams in a fast-paced, evolving environment? Do you want to be part of an exciting new chapter for a market-leading automotive business?Join us at our newest and largest site, which opened in December 2024.What We Offer:Competitive salary, plus team bonus28 days holiday (including bank holidays)Length of service awardsLife AssuranceHealthcare Cash Plan (including gym and shopping discounts)Employee Assistance ProgrammeCelebration Day (use it to celebrate a significant event in your life)Car insurance discount with LVEmployee Pension SchemeEmployee Engagement Budget (funds for team outings and activities)Access to Mental Health First AidersCycle to Work SchemeRefer a Friend SchemeSince 1994, ABL 1 Touch has been a market-leading vehicle repair business, working in partnership with insurance companies. We pride ourselves not only on the quality of our work but also on providing excellent customer service. Our brand-new Middlesbrough site is our largest yet and is equipped to handle a high volume of work.Responsibilities of a Vehicle Damage Assessor will include:Ensure the efficient and profitable costing of each repairProduce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement. – timescale etc.Maintain effective control of invoicing costs in line with partners budget objectivesCarry out initial parts assessments (IPA’s) to reduce key to key & lifecycle times and maintain high customer serviceResponsible for ensuring all repair methodology is in line with BS10125 standardsIdentify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to managementSupport with quality of repair complaints where necessaryIdentify and handle any total loss cases as applicable to SLA requirementsSkills and experience required as a Vehicle Damage Assessor:Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industryTechnical and estimating experienceTo attain ATA accreditation if required by the companyKnowledge of current estimating systems i.e. Audatex, GlassmatixKnowledge of E-scribe, Glass’s evaluator, Ezi methods or otherGood negotiation skillsAudatex Gold annual trainingAre a team player with a can do attitudeHave cultural and organisational knowledgeHave technical skills, knowledge and experience of body and paint repair in the retail motor industryHave up-to-date knowledge of vehicle legislation, consumer legislation and trade practiceJoining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.We’re also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process please contact us at