Job Title

Join Our Team as a Day Concierge in Birmingham!Want to apply Read all the information about this position below, then hit the apply button.Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive, customer-focused Concierge to join our dynamic team in the heart of Birmingham.If youre committed to maintaining high standards and resolving issues efficiently, this role is perfect for you.Location: B4 - Please ensure you live within a 45 minute commute of the site.Annual Salary: 30,000Hours/Working Pattern: 4 on 4 off, 7am-7pmWhat You'll Be Doing:Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.Problem-Solving: Address issues promptly, from maintenance to emergencies, and escalate concerns to the building manager as needed.Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.Parcel Management: Handle and record deliveries for residentsensuring a smooth communication and pick up.Maintain Presentation: Keep the concierge area and lobby looking presentable.Safety Checks:Looking out for H&S hazards on site patrol,Assist with fire alarm, emergency lighting, and smoke vent testing.Local Knowledge: Offer advice and recommendations about the local area to enhance residents experience.What You'll Bring:Experience as a concierge is a plus, but a strong customer service or security background is equally valued.Excellent communication skills both written and verbal.Health 'safety qualifications are advantageous but not essential.A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.Perks of Joining Us:20 Days Annual Leave (Pro Rata) + Bank Holidays + Your Birthday Off.Cycle to Work SchemeMediCashSmartHealth Online health services for you and your immediate family.Eye Care Vouchers to support your well-being.Perkbox Rewards to enjoy exclusive offers.Company Social EventsPension Plan#J-18808-Ljbffr