Job Title

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.ABOUT THE ROLEUnder the direction of the Reception Manager, and within the limits of Front Office policies and procedures, to assist in achieving the goals and targets set in budgets by maximising RevPAR/Occupancy/Average Room Rate, by maintaining as well as by building on the reputation of the hotel and by ensuring that business objectives are accomplished. To oversee and direct Reception Operations, Business Centre, Telecoms, Guest Relations and Concierge while ensuring that guest needs are met to the high standard required by the company and expectations are exceeded. To ensure that the standards of the division meet and exceed the quality standards set.ABOUT YOUPrevious experience as a Duty Manager / Night Duty Manager from within a large 5 London propertyFluent in written and spoken EnglishIT skills: Microsoft Excel, Power Point, Word, PABX Console, OPERAFirst Aid KnowledgePrevious team leading training and experienceExceptional customer care skillsEmpathy for your guests and colleaguesAbility to work under pressurePride and attention to detail in your workThe finest personal presentationDistinctive, professional and warm personalityConfidence & professionalism when interacting with high profile guestsABOUT CORINTHIACorinthia London combines contemporary flair with traditional grandeur. We consider ourselves as Londons magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 62 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.OUR PROMISE TO YOUWe understand what is important to our colleagues and our benefits offering was tailored with this in mind.Highly competitive salary29 days paid holidays per annum (inc. bank/public holidays)Complimentary dry cleaning of uniformComplimentary meals on dutyExtensive recognition programs and length of service awardsEnhanced pension entitlementSeason ticket loanOur focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:Enhanced sick payEye test vouchersAccess to Employee health and wellbeing programmeMental health and wellbeing workshopsDiscounted Salon, Spa, Food and Beverage and accommodation ratesDiscounted gym membershipDiscounts across our portfolio of international hotelsWe will invest in you the same way you do it with us and provide you with access to:Learning & Development programmesApprenticeship schemeComplimentary English classesCorinthia inspired gifts for special occasionsEnhanced maternity and paternity payColleague social eventsELIGIBILITYIn line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.#J-18808-Ljbffr